Beware when buying a new bed, check with the company about their 60 day exchange if they have one. T&Cs apply . The company I had my bed off don't exchange "display" models, which mine was. They don't exchange a bed unless you buy a mattress cover FROM THEM at the same time. Some even wont exchange unless you have bought a bed online?? Fortunately my bed is OK just about, but no info was available about their T&Cs. I found it online only. They will only consider exchange after forty days which is fair enough as the bed gets softer over a period of time. I didn't expect all this nonsense when buying a bed. Check the guarantee status and get it in writing, nowhere did it say about buying a mattress cover from them for about a tenner, or the 60 day policy would be null and void. Bit naughty I thought!