buying as new bed?

Duffy

A few posts under my belt
Beware when buying a new bed, check with the company about their 60 day exchange if they have one. T&Cs apply . The company I had my bed off don't exchange "display" models, which mine was. They don't exchange a bed unless you buy a mattress cover FROM THEM at the same time. Some even wont exchange unless you have bought a bed online?? Fortunately my bed is OK just about, but no info was available about their T&Cs. I found it online only. They will only consider exchange after forty days which is fair enough as the bed gets softer over a period of time. I didn't expect all this nonsense when buying a bed. Check the guarantee status and get it in writing, nowhere did it say about buying a mattress cover from them for about a tenner, or the 60 day policy would be null and void. Bit naughty I thought!
 

Raven

Well-Known Forumite
IMO
The best place to buy a bed is IKEA & they have a return policy that cannot be beaten.
 

Duffy

A few posts under my belt
I think policy is same in most shops as you stated, told by fellow formite not to divulge name, as long as people are aware that this is going on, it may help someone.
 

Duffy

A few posts under my belt
I knew you would come up with a good'n to make me laugh but as Proactive says, I should have checked it out first - a lesson learnt luckily I think bed is going to b ok - thanks for the chat. Oh! by the way I have just won 900.000 pounds on the "European Lottery" NOT. tell your oldies and buddies etc to throw these scams away, they are rife at the moment, notify action fraud if you get one. Do you think if we all sent them back RETURN TO SENDER they would have to pay postage?
 

proactive

Enjoying a drop of red.
Life's too short. And getting shorter far too quickly judging by this thread.

However, if you send me your bank details I'll give you 18p by way of a consolation prize.
 

Perrier

Banned
I steer clear of the big names like dreams and try to use independent places where possible.

Wouldn't believe a word of what comes out of those sales people's gobs.
They will lie through their back teeth to get their commission.

...and most of it is crap anyway.
 
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