Randlesuk
vroom vroom!
Hi gk141054,gk141054 said:Feedback time.
Booking in on phone = was very easy and the guy was friendly and helpful.
Dropping car off = lady was very helpful, friendly and polite. Very efficient too.
MOT = Car passed with no work at all needed, just one advisory which they told me about but no pressure to do anything about it since it wasn't too important (and I will fix it myself anyway). So overall this was good, i'm always worried with cheap MOT's that they will make something up to make back the cash (usually claiming light bulbs need replacing etc.... so I checked them all the morning of the test) but they obviously didn't try anything on, credit to them
Collection = same lady was again friendly and chatty without being false and whilst still being efficient.
All in all, I will definately be back for future MOT's Randlesuk - at least whilst they are that price, not sure if you plan to keep them at that rate though?
Not sure I would use you for repairs as I always assume main dealers are expensive so I go to somewhere like FMS who seem good value.
Keep up the good work though Randles, have a skill from me too
Its great to hear you've had a positive experience with us and thank you for giving us a go. Its fantastic that you have shared your experience thank you very much for taking the time to do this so others can see how we operate as a business.
(More for people that aren't aware of us....)
As a franchised dealer we have very strict regulations which we must follow therefore we only do work which is necessary to ensure the safety of your car. This is our duty of care. We will then offer any advice based on our findings that is non essential work and this is up to you what you would like to do.
We have no plans to change our MOT pricing at this stage so £29.99 it is for the foreseeable future.
In regards to repair work, I suggest that the best way to find the best deal is to get quotes. Main dealers are not always the most expensive but its always worth shopping around.
Thanks again gk141054 - we look forward to seeing you in the near future
Gemma at Randles
p.s. - I will pass Sarah the lovely comments. She will be delighted.