I really couldn't believe it, when at the start of covid, when (my) the Supermarkets stopped taking cash, how many people claimed not to have a card, or a bank account. This was a whole new thing to me, I had never considered that people write themselves a cheque, cash it in a bank, and use that cash for the week. To not even have an account is a horrific thought to me.
But then I use my card, and online mobile banking all the time (I'm 50, so would class myself as middle aged).
Many customers soon found the abity to use a card instead of cash when they learnt they would have to 'do it themselves' at self scan, rather than use a till.
Still can't believe how many have gone back to using cash. (filthy disease ridden cash).