Mundane facts about your day...

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Thehooperman

Well-Known Forumite
Your time is of no importance. Only theirs matters. Has always been the same with the NHS.

When I'm paying £10 a side I except my time to be of importance! What pissed me off the most was the total inefficiency of the process and bureaucratic hoops that had to be jumped through.

Not to mention the other patients who had to wait whilst they pee'd around with change and my receipt.
 

proactive

Enjoying a drop of red.
When I'm paying £10 a side I except my time to be of importance! What pissed me off the most was the total inefficiency of the process and bureaucratic hoops that had to be jumped through.

Not to mention the other patients who had to wait whilst they pee'd around with change and my receipt.
My parents had a text from their doctors a couple of weeks ago saying to ring the surgery NOW to organise an appointment for flu jabs. Dad rang and a very sulky receptionist asked dad if he had seen the news about vaccines not being delivered because of a shortage of lorry drivers and why he thought his surgery would be exempt from this. She said call back in 6 weeks or so.

As part of their weekly shop, the next day, they popped into their local chemist to ask if they could be put on a waiting list because dad was 'damned if I'm going anywhere near the surgery if I can help it, with that attitude'. The chemist ushered them into his consulting cupboard and five minutes later they both left after having been jabbed and treated like valued humans.
 
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staffordjas

Well-Known Forumite
My parents had a text from their doctors a couple of weeks ago saying to ring the surgery NOW to organise an appointment for flu jabs. Dad rang and a very sulky receptionist asked dad if he had seen the news about vaccines not being delivered because of a shortage of lorry drivers and why he thought his surgery would be exempt from this. She said call back in 6 weeks or so.

As part of their weekly shop, the next day, they popped into their local chemist to ask if they could be put on a waiting list because dad was 'damned if I'm going anywhere near the surgery if I can help it, with that attitude'. The chemist ushered them into his consulting cupboard and five minutes later they both left after having been jabbed and treated like valued humans.
Got mine at Holmcroft community centre the other week ,and hubbys at local pharmacy this time . Last year I went to Tesco pharmacy as the local one hadn't got 65+ and GP surgery hadn't got in touch and made it sound like I was a nuisance when I rang enquiring, despite a message popping up on medical records saying it's due and to contact the surgery.

I was told to ring about the 'alien' removed from my neck in minor surgery a few weeks ago. Findings still weren't back last Monday , so I was told to ring again Wednesday and if still not back they would look into it. Rang back Wednesday , still not back . Asked if she could check up on it. "I'm too busy , we've got a meeting later" Told her the other receptionist had said they would look into it if not back by today.... " I'll see what I can do , if I have time"

They did actually phone back though later in the day , saying results will take longer still. But apparently if the results mean the doctor needs to see me , they won't be ringing me. "The emphasis is on the patient to ring us to check "
 

proactive

Enjoying a drop of red.
Got mine at Holmcroft community centre the other week ,and hubbys at local pharmacy this time . Last year I went to Tesco pharmacy as the local one hadn't got 65+ and GP surgery hadn't got in touch and made it sound like I was a nuisance when I rang enquiring, despite a message popping up on medical records saying it's due and to contact the surgery.

I was told to ring about the 'alien' removed from my neck in minor surgery a few weeks ago. Findings still weren't back last Monday , so I was told to ring again Wednesday and if still not back they would look into it. Rang back Wednesday , still not back . Asked if she could check up on it. "I'm too busy , we've got a meeting later" Told her the other receptionist had said they would look into it if not back by today.... " I'll see what I can do , if I have time"

They did actually phone back though later in the day , saying results will take longer still. But apparently if the results mean the doctor needs to see me , they won't be ringing me. "The emphasis is on the patient to ring us to check "
Weeping Cross simply couldn't give a flying fcuk about their patients.
 

Cue

Well-Known Forumite
Your time is of no importance. Only theirs matters. Has always been the same with the NHS.

Specifically GPs, being entirely private entities with contracts with the NHS and seemingly very loose rules.

They have no reason to improve, and even if the frontline staff at a surgery want the best for their patients the owners have a vested interested in ensuring they have as many patients on the books as possible, without actually seeing them and having capacity to see enough (which would require expenditure on their part). They get paid per registered patient after all, not per appointment.
 

staffordjas

Well-Known Forumite
When I went for an emergency face to face appointment , after phone consultation and photos being sent for the alien that appeared on my neck, I asked GP whilst in the surgery if he could advise if my black toes were anything to be concerned about . (Been doing lots of walking, but with father in law dying after his GP dismissing his black toe as a bruise , then going on to die from the gangrene it actually was , thought I'd better get it checked out to be sure....)
Even though I was wearing sandals at the time , I was told the emergency appointment was for my neck only and he couldn't glance down to check if my black toes were a concern. :ohno:

Just a glance down for a split second would have saved months of worry and unneccessary cost of buying the stuff the GP would have prescribed (which worked) privately as well as all the previous over the counter expensive remedies which didn't .
 

PeterD

ST16 Represent.
For balance Stafford Health and Wellbeing are excellent, from receptionists up to doctors. Can't fault them.
 

Cue

Well-Known Forumite
If you can get an appointment

Yeah that’s the problem.

Apparently they’re obliged to make 25% of appointments available online (all GPS are). No idea how that works as there’s rarely any there though.

We signed the company up for Bupa last year and so far so good on that really, Babylon (included with our Bupa cover) of note has been great and is quite cheap to get a personal subscription for - generally you can get a same or next day appointment and just pay for private medication, which often isn’t that much more than through the NHS (sometimes it’s cheaper…)
 

Lucy

Well-Known Forumite
Of course, Hancock did tell them to start doing online and telephone appointments instead.,

I had a really good telephone appointment last week - which is all I needed as I knew I needed a physio appointment which I now have tomorrow. If I need a scan I will probably use my health insurance but unfortunately physio treatment is only without excess if it is back related.
 

staffordjas

Well-Known Forumite
Thinking my decision to change tomorrows beauty salon appointment to this afternoon , as a workman said he could come tomorrow, was a bit of a mistake now. Rain's started bucketing it down just as I'm about to start off on my long walk down there . And sods law, my neighbour who has kept offering me a lift anytime I need it , and I've never needed to take her up on the offer , has now gone out for the day for the first time for months :rolleyes:

Fingers crossed no morons decide to soak me even more by driving unneccessarily through puddles ......



Edited ...... managed to get them on the phone , rather than the answer machine, and changed this afternoons appointment to another day. Would have got absolutely drowned!
 
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proactive

Enjoying a drop of red.
<~~~~~~~~~~~Goes and Googles what all that means!
ICE = Internal Combustion Engine, petrol/diesel

EV= Electric Vehicle.

MG5 = Medium sized electric estate car. Cheap (by EV standards), big boot, idéal for the 20 thousand or so miles a year it will do hauling parts/engines around/staff going on courses with/chip run etc etc.
 

Glam

Mad Cat Woman
Took a walk to Primarni earlier, only the 2nd time I've been in there since it opened. I'm off to a Hen do in 2 weeks, and wanted a cheap n cheerful pair of slippers. Couldn't find any. Loads for men, but couldn't see any for ladies.
Even the choice in Sainsburys was on the shite side.
Don't think I'll be rushing back Primark for a while.
 

Trumpet

Well-Known Forumite
Took a walk to Primarni earlier, only the 2nd time I've been in there since it opened. I'm off to a Hen do in 2 weeks, and wanted a cheap n cheerful pair of slippers. Couldn't find any. Loads for men, but couldn't see any for ladies.
Even the choice in Sainsburys was on the shite side.
Don't think I'll be rushing back Primark for a while.
TK Maxx it.
 

Cue

Well-Known Forumite
ICE = Internal Combustion Engine, petrol/diesel

EV= Electric Vehicle.

MG5 = Medium sized electric estate car. Cheap (by EV standards), big boot, idéal for the 20 thousand or so miles a year it will do hauling parts/engines around/staff going on courses with/chip run etc etc.

Someone I know was looking for a spacious EV for doing lots of running cargo about but doesn’t want to get a van. He basically asked “what’s an affordable 7 seater EV?”

Think the MG5 would fit the bill?
 
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