Another Free Mvno Mobile Network Has Sufaced...

wmrcomputers

Stafford PC & laptop repair specialist
It's now looking like unless I "add credit" it wont become an active sim again. The plot thickens.
I dont have a problem with adding credit but "free" is starting to appear not to be "free" after all.
 

Gramaisc

Forum O. G.
It's now looking like unless I "add credit" it wont become an active sim again. The plot thickens.
I dont have a problem with adding credit but "free" is starting to appear not to be "free" after all.
Getting the actual rules from mobile operators can be very difficult, I have found. They will often just tell you vague generalisations.

Before the EU dragged roaming down to reasonable levels, I used to run an Irish sim card, rather than get caned here for using a UK phone over there.. When I got it, I was told that it needed to be topped up every six months and, for a while, that was how it worked, until one day when it was disabled three days before the six months was up. Eventually, I was told that it had been too long since it was topped up.

Me - I was told six months and I'm in front of that.

Them - You should do it every month.

I don't use that much - what is the actual time?

I don't know - every month will be OK.

Not for me, it won't - what is the actual time?

(Twenty minutes later, he had managed to find out that it was actually 150 days and it seemed that I had just been lucky that 180 days had been at the edge of the, now reduced, leeway. What had actually happened is that they had been bought out and the new owners were applying the hidden rules more closely.)

You could try telling people what the actual rules are...

Most people don't wait that long.

I'm not most people.

Etc.


It is difficult not to believe that there is deliberate obfuscation and that sort of thing seems endemic amongst utility operators of all types.
 

wmrcomputers

Stafford PC & laptop repair specialist
Well, I enabled auto top-up on one of them and it took £1.04 for overused data. I accept that. However even with a balance of £3.96 the sim hasn't been re-enabled 24 hours later. It now appears I'd have to upgrade to the £4.99 plan to kick start the sim again, then downgrade and hope it doesn't happen again.

I've now decided that even for kids use it's a bit of a p-pot network! As it's for 3 younger children that I dont want to be topping up every month I've decided I'm putting them on 3 pay as you go. £5 credit each - 3p a minute, 2p a text and 1p a mb. Mobile data will be switched off altogether as they're already used to only having wifi access while at home. I've told them that the longer they make it last them the greater the chance that they'll then be topped up again. We'll see how that progresses.... ;)

Anyway, for me it's not a useable network as the free plan is very iffy and the paid plans aren't as good value as what other networks offer. That tied in with the fact that it relies on an app and you cant send messages or make calls via the usual methods or even activate iMessage on an iphone with it just makes the whole thing messy. :down: :down: i'm afraid
 

cj1

Well-Known Forumite
Your sim may be broken a call to customer service should sort you out they can reset your account and if that doesn't work they can send you a new sim. This is what they did for me when I experienced similar issues. For me it's already saved me approximately £80 to date and remains my primary sim
 

wmrcomputers

Stafford PC & laptop repair specialist
Nothing to do with the sim unfortunately. Their accounts actually state that data for this period has ran out (big red bar when I log in online), despite having a new period started and it clearly showing that there is the full 200mb allowance still for 26 days.
Great if it's working for you, but watch you don't allow data to run out unless you have auto top-up enabled and are prepared to pay. For me it was just kerfuffle. I'm not saying it can't work, as you're proof that it can. But as a free network option for kids I think its a no-go as its impossible to stop them from using up the data.
 

cj1

Well-Known Forumite
sounds like your account needs resetting manually which can only be done there end. I always keep auto top up off and have only run out of data a few times. if you link the accounts as "freedom friends" you can send them additional data to keep there account active without auto top up enabled on their sim. also if you want an extra 200 MB data for free every month you just need to add 20 freedom friends. if anybody is looking for freedom friends i can pm you a list of people looking for "friends" this will give you a total of 400mb data on free account. freedom pop is not for everyone but for me its brilliant
 

wmrcomputers

Stafford PC & laptop repair specialist
You have to ask if it's worththe hassle...
Precisely what I did. To be honest even if we didn't have the experience we've had, i personally wouldn't be able to use it as a main phone number. The delays that can be experienced in the voice calls through the app are far too annoying.
 

tek-monkey

wanna see my snake?
I tried quite a few of these companies out, but in the end preferred to pay a real network precisely because of the hassle factor. Plus we now get a signal pretty much everywhere, once my contract is up I'll also switch to plusnet.
 
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