Just back from lunch in there, not sure I'll bother again. There was no vinegar available, so I had to wait for a manager to get some from upstairs. Managed to sit down to eat it, and realised my reggae reggae wrap had a distinct lack of even one reggae let alone 2. Poor lass doing the serving went off to enquire why, got told they had none. Surely this is something they should mention on ordering, or perhaps when the 'chef' receives the order? But no, why not just send it out and hope the customer fails to notice such a minor ingredient.
If anyone from the Butlers Bell is reading this I suggest you give your chef the sack, and then the blonde having to apologise to customers constantly a pay rise. The food is usually of good quality, but who cares if you don't get what you order (yet again)?