We all voice our own opinions in different ways - pros, cons, likes and dislikes snd all for our own reasons. My issue with her is not what she started, but how she so vehemently carried on after they started investigating properly.
I have had hospital care since 79, my Mum around the same time but lost her at the hospital in 2010 after she'd beaten cancer in 94 and eventually had other conditions, then Dad was under treatment for a lung condition then on chemo til he died last year. Yes, I saw indifferent treatment over a long period but not the exaggerated stories that were reported and calling for closure was a blinkered view with no plan B. I wasn't surprised to hear that when she had a hospital stay the staff still treated her as expected but weren't happy she was there!