Cuffy/Skill - Stafford customer service thread - Stafford retailers reports.

Jonah

Spouting nonsense since the day I learned to talk
Massive skill points to Church Lane Dentists.

My dentists (Hillcrest) have struck me off their patient list after they cancelled my last appointment as they were closed due to covid.

I had a filling fall out during covid, but no pain which was good cos you couldn't see a dentist.

Roll on nearly 2 years & it starts to hurt. Really hurt. So bad on Friday that I couldn't even move to take my shoes off after work.

Visit to church lane dentist at 1pm Friday, booked in as an emergency private patient at 4pm, check up, xrays & extraction done by 4.20pm.

Yes, it cost £140.00, which is quite a bit to me at the moment, but it was worth every penny, but I'm painless still 4 days on. Absolutely brilliant dentist, kind, friendly & excellent at his job...

I think if more people knew how inexpensive private dentist treatment is, they would look for it more.
Twenty years ago, I needed dental work which according to Mrs Suleman of that particular dentist would cost £1,320.

I declined.

I also found an NHS dentist (very rare at the time) who did the same work for a total of £380.

Private dentistry is NOT cheap.
 

littleme

250,000th poster!
Private dentistry is NOT cheap.
As I said, £140.00 is a lot to me at the moment, but for the excellent service I recieved after finding it impossible to find an NHS dentist & even being told by the emergency dental clinic that I would have to wait a week for just an appointment ateither of their emergency clinics in either Cannock or Lichfield when I was in extreme pain, it was worth every penny.

I did t say it was cheap, I said it was inexpensive - I was expecting the quote/bill to be nearer £500 for any treatment.
 

Jonah

Spouting nonsense since the day I learned to talk
As I said, £140.00 is a lot to me at the moment, but for the excellent service I recieved after finding it impossible to find an NHS dentist & even being told by the emergency dental clinic that I would have to wait a week for just an appointment ateither of their emergency clinics in either Cannock or Lichfield when I was in extreme pain, it was worth every penny.

I did t say it was cheap, I said it was inexpensive - I was expecting the quote/bill to be nearer £500 for any treatment.
Yep, you did what was right for you.

I found Mrs Suleman to be focused on money. My niece worked there for a while and she said the same to me. Mrs Suleman couldn’t understand why I didn’t go ahead with the treatment at the time. It was more than my entire monthly wage - that’s why!
 

Gramaisc

Forum O. G.
Sugar free Haribo has rave reviews on Amazon.

They may or may not also gives you a rather severe case of the shits
I remember reading an article, in the 90s, about a substance that could replace sugar, giving all its taste and structure properties, but without being metabolised in the same manner - like being sugar when it was eaten, but not being sugar during digestion, in effect.

This, of course would have great potential benefits.

They did list a few negative aspects, cost, the risk of inadvertent interchangeability, etc.

One of the side effects was delicately termed "faecal urgency".
 

Glam

Mad Cat Woman
I remember reading an article, in the 90s, about a substance that could replace sugar, giving all its taste and structure properties, but without being metabolised in the same manner - like being sugar when it was eaten, but not being sugar during digestion, in effect.

This, of course would have great potential benefits.

They did list a few negative aspects, cost, the risk of inadvertent interchangeability, etc.

One of the side effects was delicately termed "faecal urgency".
A few years ago, one of the girls I worked with used to go to Weight Watchers, or Fat Club as it was more popularly known. One evening, they had an offer on the sugar free sweets. She bought 20 packets. Thought she could scoff as many as she wanted, because they were sugar free.
She was on the toilet more than she was off!! Didn't lose an ounce of weight. And wasn't aware of the effect till she came to work and was told of it.
 

Jonah

Spouting nonsense since the day I learned to talk
I can vouch that diabetic medication can also have the same 'desperate for a shit' tendencies...
 

littleme

250,000th poster!
Yep, you did what was right for you.

I found Mrs Suleman to be focused on money. My niece worked there for a while and she said the same to me. Mrs Suleman couldn’t understand why I didn’t go ahead with the treatment at the time. It was more than my entire monthly wage - that’s why!
Yes, I found Ms Suleman to be a great dentist, until she went private, & I had to switch to a new NHS dentist.

My very first job was as a dental nurse, the dentist I worked for did both NHS & private.....he made up his charges for private dentistry according to the maximum he thought they could pay. He also offered hypnosis instead of drugs as a anaesthetic.

A good 10 years after I left I was contacted by the police as he had been charged with 'intefering' with patients while they were hypnotised.
 

c0tt0nt0p

Well-Known Forumite
Cuffy to Asda.... They've closed up the fruit and veg section so it's just 2 long isles, now without the gap in the middle.... It's the little things that truly piss you off the most !!
 

Cue

Well-Known Forumite
Cuffy to Asda.... They've closed up the fruit and veg section so it's just 2 long isles, now without the gap in the middle.... It's the little things that truly piss you off the most !!
Indeed, they’ve ruined my route!
 

littleme

250,000th poster!
Cuffy to the NHS.

I have to have 2 injections every 3 months. The consequences of not receiving my Vitamin b12 injection can be very disabilitating. Im not allowed to phone to book an appointment until 2 weeks before it's due. However when I phone I'm told there are no appointments for 6 weeks, a whole month after its due & in the meantime I'll have to live with the symptoms. The same with the other injection I have.

Bloody fuming 🤬🤬🤬


Symptoms of vitamin B12 deficiency​

If you have anaemia caused by a vitamin B12 deficiency, you may have other symptoms, such as:

  • a pale yellow tinge to your skin
  • a sore and red tongue (glossitis)
  • mouth ulcers
  • pins and needles (paraesthesia)
  • changes in the way that you walk and move around
  • disturbed vision
  • irritability
  • depression
  • changes in the way you think, feel and behave
  • a decline in your mental abilities, such as memory, understanding and judgement (dementia)
Some of these symptoms can also happen in people who have a vitamin B12 deficiency but have not developed anaemia.

 
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kyoto49

Well-Known Forumite
Cuffy to the NHS.

I have to have 2 injections every 3 months. The consequences of not receiving my Vitamin b12 injection can be very disabilitating. Im not allowed to phone to book an appointment until 2 weeks before it's due. However when I phone I'm told there are no appointments for 6 weeks, a whole month after its due & in the meantime I'll have to live with the symptoms. The same with the other injection I have.

Bloody fuming 🤬🤬🤬


Symptoms of vitamin B12 deficiency​

If you have anaemia caused by a vitamin B12 deficiency, you may have other symptoms, such as:

  • a pale yellow tinge to your skin
  • a sore and red tongue (glossitis)
  • mouth ulcers
  • pins and needles (paraesthesia)
  • changes in the way that you walk and move around
  • disturbed vision
  • irritability
  • depression
  • changes in the way you think, feel and behave
  • a decline in your mental abilities, such as memory, understanding and judgement (dementia)
Some of these symptoms can also happen in people who have a vitamin B12 deficiency but have not developed anaemia.

To be fair, whilst not in any way denying the awfulness that is B12 deficiency, the issue should be with the Tories and how they have run the NHS rather than the actual NHS.
 

gilesjuk

Well-Known Forumite
To be fair, whilst not in any way denying the awfulness that is B12 deficiency, the issue should be with the Tories and how they have run the NHS rather than the actual NHS.

The government doesn't run the NHS. There's NHS England, Wales and Scotland and loads of quangos. Sure, there's a health secretary and all that but if anything despite having loads of management it is the consultants who run the NHS as they are resistant to any interference by management.
 

EasMid

Well-Known Forumite
The couple of family members that have B12 injections have theirs through their GP & they’re crap. I wouldn’t class anything the gps do as a reflection on the NHS as a whole.
 

littleme

250,000th poster!
The couple of family members that have B12 injections have theirs through their GP & they’re crap. I wouldn’t class anything the gps do as a reflection on the NHS as a whole.
No, I agree, the NHS & especially last year when I was seriously ill, took great care of me.

But the whole, you can't book till 2 weeks before it's due, and then you have to wait for a month after its due is ridiculous. The same as the stupid 'phone at 8 am for an appointment' ....we dont all sit round all day doing nothing....I work most days from 7am to 3pm, and my Job couldn't accommodate me being off the shop floor for 40minutes while I stay on hold waiting for the phone to be answered & to be told all the appointments have gone anyway, or to phone back at 12.30.

Also their new approach of, "I'll text you later with an appointment" is useless, I need to book it on a day I can be there, and as I work different days each week I need to arrange it over the phone, not just randomly recieve a day & time via text. (When did they start doing this?!).


Rant rant rant....
 

EasMid

Well-Known Forumite
Our gp is even worse. You can't make an appointment for a future date. Call at 8am to make a telephone consultation for an unspecified time later that morning. Last week I started ringing at bang on 8 only to get the message that "all" the lines were busy & call back later. I kept hitting redial & got through 8 minutes later as caller number 20. 8-50 when my call was answered I was told all this morning's appointments had gone so call back at 2pm for an afternoon appointment. I eventually got through the next day & was given an appointment "sometime later" that morning. The gp eventually called at 12-50. Didn't get a face to face appointment, it was for young adult we care for & was referred elsewhere.
I'm sure they think everyone is sitting around on their arses all day like they seem to do.
 

c0tt0nt0p

Well-Known Forumite
Our gp is even worse. You can't make an appointment for a future date. Call at 8am to make a telephone consultation for an unspecified time later that morning. Last week I started ringing at bang on 8 only to get the message that "all" the lines were busy & call back later. I kept hitting redial & got through 8 minutes later as caller number 20. 8-50 when my call was answered I was told all this morning's appointments had gone so call back at 2pm for an afternoon appointment. I eventually got through the next day & was given an appointment "sometime later" that morning. The gp eventually called at 12-50. Didn't get a face to face appointment, it was for young adult we care for & was referred elsewhere.
I'm sure they think everyone is sitting around on their arses all day like they seem to do.
The real question is how many of the 20 in the queue, needed to be in the queue in the first place!!
 
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