Broadband connection in Stafford.

Withnail

Well-Known Forumite
Do you know any Virgins? Anecdotally, at least, they tend to get it faster.

I had the whole BT 'fibre to the cabinet' thing installed about a year or so ago and by Jove it made a mahoosive difference to be sure. Mind you, the cabinet in question is just up the road there - i can see it from me upstairs windees - so it's not a directly comparable situation.

Come to think of it i can also hear loud and annoying children from me upstairs windees on most days of the year - so i suppose it's a 'pays your money, take's your choice' kind of arrangement whatsit doodah.
 

tek-monkey

wanna see my snake?
My OHs mum lives on the far edge of Coppenhall and does now have fibre, she gets 13Mb down but only about 0.4Mb upstream. Still a lot better than the 1.2Mb she was getting before and it was the same price somehow!
 

Kickstart

Well-Known Forumite
Hi

Gramaisc has answered your main points.

However the cabinet serves a reasonable area. With FTTC your distance from that cabinet (rather than the exchange) is important.

The one in Derrington you can (hopefully) see in this google street view picture:-

https://www.google.co.uk/maps/@52.7...m4!1e1!3m2!1sCqX8SyLA7lKfuo0Fw82qkA!2e0?hl=en

FTTC is Fibre To The Cabinet. There is also FTTP which is Fibre To The Property. This is far faster, but not common (not sure it is available anywhere in Stafford, other than as a Virgin connection).

A quick browse around suggests Bednall does have FTTC available, but far from certain on that. Be worth sticking your postcode in one of the broadband availability checkers.

All the best

Keith
 

John Marwood

I ♥ cryptic crosswords
Hi

Gramaisc has answered your main points.

However the cabinet serves a reasonable area. With FTTC your distance from that cabinet (rather than the exchange) is important.

The one in Derrington you can (hopefully) see in this google street view picture:-

https://www.google.co.uk/maps/@52.7...m4!1e1!3m2!1sCqX8SyLA7lKfuo0Fw82qkA!2e0?hl=en

FTTC is Fibre To The Cabinet. There is also FTTP which is Fibre To The Property. This is far faster, but not common (not sure it is available anywhere in Stafford, other than as a Virgin connection).

A quick browse around suggests Bednall does have FTTC available, but far from certain on that. Be worth sticking your postcode in one of the broadband availability checkers.

All the best

Keith


Hi Keith

You seem to know more than some of us about this

Where are you searching to find out which properties/areas have FTTC and FTTP

If a cabinet has been updated but the cables to it from the exchange have not what effect does this have?

Ta
 

captainpish

Well-Known Forumite
What can BT offer you on fibre? I was on the 60Mb package and its costing me less for fibre at around 75/15 speeds. The upstream was the deal clincher for me, I have a dozen media boxes spread around town that stream from me!
So youre that bloke then. :o
 

Kickstart

Well-Known Forumite
Hi Keith

You seem to know more than some of us about this

Where are you searching to find out which properties/areas have FTTC and FTTP

If a cabinet has been updated but the cables to it from the exchange have not what effect does this have?

Ta

Not sure anywhere around here has FTTP. For FTTC they seem to install a new cabinet, so if there is an FTTC cabinet then it should have been cabled to the exchange. FTTC is Fibre To The Cabinet, hence if the cables have not been done it isn't FTTC.

All the best

Keith
 

John Marwood

I ♥ cryptic crosswords
Not sure anywhere around here has FTTP. For FTTC they seem to install a new cabinet, so if there is an FTTC cabinet then it should have been cabled to the exchange. FTTC is Fibre To The Cabinet, hence if the cables have not been done it isn't FTTC.

All the best

Keith

Oh

I think I better stop looking at rural property then

It seems as bad as dial up now in some places only just out of the town centre

So much for Britain's High Speed Broadband - nearly 30% of the UK still cant even watch a Youtube video nevermind think about a start up business from home


From the Torygraph...

David Cameron has been mocked by the German chancellor over the state of broadband in Britain.


The Prime Minister travelled to Hanover to promote Britain’s relationship with Germany, but found himself on the receiving end of a joke from Angela Merkel about Britain’s technological capabilities.
 

John Marwood

I ♥ cryptic crosswords
Not sure anywhere around here has FTTP. For FTTC they seem to install a new cabinet, so if there is an FTTC cabinet then it should have been cabled to the exchange. FTTC is Fibre To The Cabinet, hence if the cables have not been done it isn't FTTC.

All the best

Keith


So

If I spot a green box and it doesnt have the new poster stuck on the side of it do I presume it is still not updated?
 

Kickstart

Well-Known Forumite
So

If I spot a green box and it doesnt have the new poster stuck on the side of it do I presume it is still not updated?

Possibly, but there are often 2 cabinets close to each other. In Derrington the old normal one and the new fibre one are within half a dozen yards of each other.

All the best

Keith
 

John Marwood

I ♥ cryptic crosswords
We had ours tested by BT and it's 0.9


Seems you are due something better next month

Or in the next 18 months

Or in another three years

Depending on what field you live in

nq40Y2p.jpg
 

Bob

Well-Known Forumite
Sky 🤦🏻‍♀️🤬💩

Been with them for years, without an issue then one day without me asking they sent me a new router and it’s been downhill ever since. Super slow, keeps cutting out, we’ve had two engineers countless hours troubleshooting. Since September.

The best option they can now come up with is that I pay an extra £5 a month, comint to another 18 month contract and only then will they provide me with the service I’m already paying for.

I literally could not believe what I was hearing. Is this what customer service looks like in 2023?

Best thing was, when I asked to raise it as a complaint, basically just because I wanted to talk to someone with an ounce of common sense, I was told my ‘enquiry’ doesn’t meet the compliant criteria. 🤷🏻‍♀️

My new broadband provider is taking over the service in the next 7-10 days and as soon as we’re out of contract on the telly I’ll be telling Sky exactly where they can stick that too!
 

Jonah

Spouting nonsense since the day I learned to talk
Sky 🤦🏻‍♀️🤬💩

Been with them for years, without an issue then one day without me asking they sent me a new router and it’s been downhill ever since. Super slow, keeps cutting out, we’ve had two engineers countless hours troubleshooting. Since September.

The best option they can now come up with is that I pay an extra £5 a month, comint to another 18 month contract and only then will they provide me with the service I’m already paying for.

I literally could not believe what I was hearing. Is this what customer service looks like in 2023?

Best thing was, when I asked to raise it as a complaint, basically just because I wanted to talk to someone with an ounce of common sense, I was told my ‘enquiry’ doesn’t meet the compliant criteria. 🤷🏻‍♀️

My new broadband provider is taking over the service in the next 7-10 days and as soon as we’re out of contract on the telly I’ll be telling Sky exactly where they can stick that too!
I am with Virgin and have their Superhub 3. Its Wi-Fi is useless. I have put it into Modem mode and attached a TP-Link Deco mesh network. Best thing you can do as all the Wi-Fi routers supplied by companies are terrible.

I’d advise you do the same. Yes it will cost about £100 but it’ll be the best £100 you will spend on your internet connection.
 

tek-monkey

wanna see my snake?
I pay 23 quid to virgin, they tried to raise it by 9! I said it was better they didn't, and they agreed. Contract expires in August, any eta on fibre?

Although it's odd other countries get gigabit in both directions but we never do?
 
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