Broadband help please.

[littleme]

Anyone know if any good deals out there at the moment. I'm currently with BT but at the end of the contract, so looking for a new deal. I know @tek-monkey is always good at finding these deals.

I currently get 45mb download speed & 14mb upload speed, and I have this with a land line (not used, only for the internet connection). And these speeds are fine, I don't need anything fancier

Some of the sky deals look good and are around half the £39.52 I'm paying with BT but does this include the land line? Do I need a landline ? (It's not used at all).

I don't need TV packages either. Thank you!

 

[EasMid]

Have you tried negotiating with BT. Give them a call & tell them you’re thinking of leaving. Most will give you a decent discount, it might mean signing up for a contract but you’d do that anyway with a new provider.

 

[tek-monkey]

Anyone know if any good deals out there at the moment. I'm currently with BT but at the end of the contract, so looking for a new deal. I know @tek-monkey is always good at finding these deals.

I currently get 45mb download speed & 14mb upload speed, and I have this with a land line (not used, only for the internet connection). And these speeds are fine, I don't need anything fancier

Some of the sky deals look good and are around half the £39.52 I'm paying with BT but does this include the land line? Do I need a landline ? (It's not used at all).

I don't need TV packages either. Thank you!

First off, if happy, always try to negotiate. That said a lot of companies offer very little til you've actually left, which always annoys me enough that I refuse.

So, if it's just broadband, can you get virgin cable in your area? If so I may be able to get the best deal on that, if not I can find something that goes down your phone line, regardless I can beat the £39!

EDIT: Do you use your landline for calls, or does it exist just for broadband?

 

[littleme]

First off, if happy, always try to negotiate. That said a lot of companies offer very little til you've actually left, which always annoys me enough that I refuse.

So, if it's just broadband, can you get virgin cable in your area? If so I may be able to get the best deal on that, if not I can find something that goes down your phone line, regardless I can beat the £39!

EDIT: Do you use your landline for calls, or does it exist just for broadband?

I think we have virgin cable (ST16) . Just for broadband.

 

[littleme]

Have you tried negotiating with BT. Give them a call & tell them you’re thinking of leaving. Most will give you a decent discount, it might mean signing up for a contract but you’d do that anyway with a new provider.

Yes, I tried that they won't really budge. The most they come down by is £7.00 a month so stil over £30.00

 

[littleme]

BT must be reading this....the hubs had problems all morning!

 

[tek-monkey]

I think we have virgin cable (ST16) . Just for broadband.

If you only need an internet connection, no phone, and can get cable I'm sure I can sort something. Will get back to you later, feeding Eric!

 

[littleme]

If you only need an internet connection, no phone, and can get cable I'm sure I can sort something. Will get back to you later, feeding Eric!

No rush!

 

[tek-monkey]

Quick check says Virgin are doing 50mb for £25, but sure we can beat that too. Will look, there's also a £50 refer a friend thing but that invalidates cashback offers so will see whats best.

EDIT: A few deals here but nothing amazing:

Compare broadband deals, digital TV and phone packages - Broadband Results

compare-broadband.topcashback.co.uk

 

[kilmaccumsey]

Tried for 2 days now to contact virgin re broadband its now gone up to £70 ,last time we got through to them she told us we needed the phone line with the broadband even though we do not have a landline i believe we have been misled , i find this soooo frustrating not being able to speak to someone i may even cancel the bloody thing

 

[littleme]

Tried for 2 days now to contact virgin re broadband its now gone up to £70 ,last time we got through to them she told us we needed the phone line with the broadband even though we do not have a landline i believe we have been misled , i find this soooo frustrating not being able to speak to someone i may even cancel the bloody thing

Hmmm I spoke to virgin, and get offered me a broadband deal for £24 a month , told me I don't need a phone line (I have one with BT) TV was included too, but iv not made my mind up yet. (New customer deal though).

BT wanted £ 39.75 broadband & phone line (phone line just for the broadband) , the VERY best bt could do was £26.... And that was only when I was cancelling.....when I phones enquiring 2 weeks ago it was £32

 

[tek-monkey]

Tried for 2 days now to contact virgin re broadband its now gone up to £70 ,last time we got through to them she told us we needed the phone line with the broadband even though we do not have a landline i believe we have been misled , i find this soooo frustrating not being able to speak to someone i may even cancel the bloody thing

Cancel, they'll try vaguely to stop you but not really. A week or 2 later the Indian call centre will try, again the deals are terrible. Wait til the Swansea team call you, usually in the last week, as they have the best deals.

Unless your communication preferences are set to don't contact, in which case you just leave.

 

[tek-monkey]

Hmmm I spoke to virgin, and get offered me a broadband deal for £24 a month , told me I don't need a phone line (I have one with BT) TV was included too, but iv not made my mind up yet. (New customer deal though).

BT wanted £ 39.75 broadband & phone line (phone line just for the broadband) , the VERY best bt could do was £26.... And that was only when I was cancelling.....when I phones enquiring 2 weeks ago it was £32

What speed for 24?

 

[kilmaccumsey]

they are now offering to reduce it to £45 initially offered a discount of £3.50

 

[tek-monkey]

they are now offering to reduce it to £45 initially offered a discount of £3.50

Just quit, nobody offers you a good deal til the Swansea team get involved and they are only for when you've handed in your 30 days notice to quit. I quit every time there is an above RPI price rise (your right under the agreement to quit at any point in the contract if this happens) and on the last few days I get a better deal.

 

[kilmaccumsey]

Update I've cancelled my husbands account (he is no good at dealing with his kind of stuff)
so setting up a new one in my name .new box and Wifi booster £32.50 .result.

 

[tek-monkey]

Update I've cancelled my husbands account (he is no good at dealing with his kind of stuff)
so setting up a new one in my name .new box and Wifi booster £32.50 .result.

Of course thats the other route, when I lived with my brother we'd just swap between us each year, we'd even recommend each other and get referral bonuses!

 

[littleme]

What speed for 24?

Not sure is, but it was equivalent to what we're getting from bt. ***Slightly better, after looking at my original post