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Chimney Sweeps in Stafford
- Thread starter Theorum
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monkey bidness
Well-Known Forumite
Try this one. www.allyourchimneyneeds.co.uk. Stafford based.
Cleaned 3 chimneys, installed 2 liners for me, last winter. Good, clean job, fair price. No hesitation in recommending him
Cleaned 3 chimneys, installed 2 liners for me, last winter. Good, clean job, fair price. No hesitation in recommending him
John Marwood
I ♥ cryptic crosswords
There is some kind of national body representing good luck charms in Stone I believe
However I cannot play the glockenspiel and the stories about Matthew and Soo are untrue
Mr G Lovepuppet
However I cannot play the glockenspiel and the stories about Matthew and Soo are untrue
Mr G Lovepuppet
Bob
Well-Known Forumite
Don't touch this one with a barge pole!
http://achimneysweep.co.uk
He signed off my chimneys just after we moved last year then the first time we lit them the whole house filled with smoke. Turned out most of the bricks were missing in the up stairs part of the chimney. An absolute disgrace to his profession, I hate to think what could have happened.
http://achimneysweep.co.uk
He signed off my chimneys just after we moved last year then the first time we lit them the whole house filled with smoke. Turned out most of the bricks were missing in the up stairs part of the chimney. An absolute disgrace to his profession, I hate to think what could have happened.
John Marwood
I ♥ cryptic crosswords
Bob
Well-Known Forumite
The surveyor is a completely different issue.
The fact of the matter is we asked a suposedly HETAS registered 'professional' to check our chimney before we used it.
He came out, said he'd checked it and said it was safe to use. He even gave us a certificate and actually it turned out he's not done a propper smoke test. Two weeks later the chimney was deemed unsafe for use and we've since had a log burner installed.
The fact of the matter is we asked a suposedly HETAS registered 'professional' to check our chimney before we used it.
He came out, said he'd checked it and said it was safe to use. He even gave us a certificate and actually it turned out he's not done a propper smoke test. Two weeks later the chimney was deemed unsafe for use and we've since had a log burner installed.
John Marwood
I ♥ cryptic crosswords
Have joined Stafford forum specifically to add weight to the argument NOT to use http://achimneysweep.co.uk as mentioned above.
flossietoo
Well-Known Forumite
Just seen this thread. I arranged to have our chimneys cleaned before we moved in to our current house. I contacted the chap in Stone and arranged to meet him at the house. He never turned up, nor made any attempt to get in touch.
Eventually I found a young chap who lived on a barge. I've been trying to remember how I got in touch and failing...but if you come across a sweep on a barge, he was fine with our chimneys.
Eventually I found a young chap who lived on a barge. I've been trying to remember how I got in touch and failing...but if you come across a sweep on a barge, he was fine with our chimneys.
Helen Goff
Well-Known Forumite
Can recommend www.chimneychaps.co.uk
Are based in Barnsley (so not local) but cover the whole of the UK.
Fitted a wood burning stove for me
Are based in Barnsley (so not local) but cover the whole of the UK.
Fitted a wood burning stove for me
AChimneySweep
Newbie
I am sorry to hear that you feel that you have had a bad experience, can I make the following observations:
Firstly I am a HETAS approved chimney sweep and my registration can be checked. Secondly, without specific knowledge of which chimney / job we are discussing I can only say that I sweep within the guidelines of the Guild of Master Sweeps and when asked to perform a test I test to Appendix E of the Document J of the Building Regulations.
Customers are quite often confused as to their own requirements regarding their chimney / flue and is not always what is requested. I am frequently asked to 'check the chimney' and I have to interpret this by asking questions, for example:
1) Is it being used or has it been boarded up
2) Are they changing the use of the flue e.g fitting a log burner
3) Do they believe it to be defective e.g smoke leaking
I would then be guided as to their requirements from the answers given, as given in Document J mentioned above.
A visual inspection is always made when arriving to complete any job, including the chimney pot, cowl, stack etc on the outside of the property. A torchlight inspection is made internally to see as far as possible inside the flue. The debris (if applicable) would be checked to see if there is excessive mortar lining or bricks in evidence after sweeping. Requirements say that if the brush passes up through the flue for its entire length a minimum of 4 times it is deemed to be acceptable for this type of service. From this there is no way of assessing any internal issues and the chimney would be certified as checked following a successful smoke evacuation check.
Smoke testing is generally only carried out when specifically required as this is a 2 man job and therefore has a much higher charge and requires a longer appointment slot.
I have no recollection of a complaint of this nature at any point and would feel that if the complainant felt so strongly they would have immediately contacted the Guild and or HETAS and made a formal complaint, if they felt that they couldn't speak to me directly about it. Be assured that the Guild of Master Sweeps takes any complaint seriously and each would be thoroughly investigated.
Bob
Well-Known Forumite
I'm confident that you know exactly the job in question.
Unless you have so many dissatisfied customers you've lost track of who's who?
No I didn't report you, and you know it. But I did make a complaint to another local HETAS registered professional who uses your sweeping services and he made you come out and do your job properly.
On your second (and under supervision) visit you certified the chimney as being unfit - probably something you should have done initially.
And luckily for us we've never had to see your face again.
Unless you have so many dissatisfied customers you've lost track of who's who?
No I didn't report you, and you know it. But I did make a complaint to another local HETAS registered professional who uses your sweeping services and he made you come out and do your job properly.
On your second (and under supervision) visit you certified the chimney as being unfit - probably something you should have done initially.
And luckily for us we've never had to see your face again.