kyoto49
Well-Known Forumite
I use them both. If I need a hotel then I use Booking. Com but for self catering properties it's Airbnb for me I'm afraid. It's the refund options right up to the week of travel that is the deal sealer for me, obvs need to check the correct options, but when covid kicked in we got an instant refund on an expensive place in San Francisco at the click of the mouse!I'd use booking.com rather than Airbnb, fewer charges and aren't causing such a housing crisis in towns.
I think the housing crisis in towns affected by second homes predates Airbnb.