Stafford's town centre parking enforcement policy

Maryland

Well-Known Forumite
It's been said before I know, but while Stafford's town centre car parking enforcement policy is so hostile towards motorists, people will continue to desert it for other towns and retail centres. These officials should be used to police illegal parking that causes hazard or inconvenience, and not to, as in my own experience, make money from a correctly-parked car that has overstayed a 30-minute limit by less than ten minutes, early one morning, in an on-street parking area that is almost empty, or to do the same to a car parked outside the police station, for heaven's sake.

I understand absolutely the need to discourage inconsiderate use of on-street parking, and I am someone who takes seriously my civic responsibilities, but the periods of infringement for which I was penalised in both these cases were so trivial, and the inconvenience that might theoretically have been caused to anybody else so obviously absent, and the times of day, and the locations, so far from being busy, and the circumstances in the police station case already stressful enough, that Stafford has, in consequence of these two incidents, lost my business permanently.

Instead of directing its parking officials to laboriously log vehicles in short-term parking and then lurk around waiting for them to tick over the time limit, an activity which very obviously constitutes a major element of their current duties and is quite clearly being used as a money-making activity, Stafford should consider the effect on its economic strategy (assuming one exists, which is far from clear) of the anger this causes.

An intelligent reform would be to extend short-term parking periods from 30 minutes to at least an hour, very closely followed by stopping these officials from targeting such areas on the grubby grounds that they represent a quick way of making money. As is obviously, and shamefully, the case with the parking spaces outside the police station and elsewhere in that part of the town centre. I've seen them at it.

And I'm not one to drive when a public transport alternative exists. But the fares for a seven-minute, mile-and-a-bit journey into town and back are as near as dammit five pounds. So that's out.

It's taken a lot of businesses in this country a very long time to realise that if they treat customers who haven't had a pay rise for years as cash cows, then these customers will simply take their ever-dwindling spending power to a business that treats them with more respect. It's about time Stafford BC understood that a punitive and greedy parking regime produces exactly the same outcome.

And please don't bother trolling me: I'm not interested. Just angry.




Admin Edit: Posts moved to their own thread.
 

tek-monkey

wanna see my snake?
Pay as you leave parking has been mentioned before, it would ensure virtually no fines other than for a lost ticket and would ensure everyone only paid for the parking they used. I suspect though that they get more money in fines and people over paying just in case that it not only balances out the cost of the parking nazis but also turns them a nice profit.
 

proactive

Enjoying a drop of red.
Pay on exit parking for all the paying car parks and 1 hour on-street parking would be a great help.

That said, we parked up on Tenterbanks on street parking at 12.30 on Friday afternoon, only intending to stay the half hour. One thing led to another, not least the Bear Grill and the Swan and the cycling event and I didn't pick the car up until 8am on Saturday. No ticket!!! I was gobsmacked!!!
 

The Hawk

Well-Known Forumite
If we are going to encourage new businesses to come to the town, and existing ones to thrive, then we must have a better transport policy, one based on fairness. Pay on exit parking would be a great step forward in this respect.

As for public transport, well that needs a radical review and overhaul if it is ever to provide a realistic alternative to the car in Stafford.
 

My Name is URL

Well-Known Forumite
I am involved in the attempted establishing of a Lichfield Business Improvement District and "pay on exit" parking was mentioned at the recent meeting as a very strong contender for focus.

As above though, the council make far too much out of fines to do anything about it - Freedom of Information request anyone?
 

McPhee

Well-Known Forumite
Pay as you leave parking would only be sensible. Hopefully they at least consider it - the existing machines are all in need of replacement anyway. Pay by text and/or contactless payment would be useful as well (I can't be the only one who often has no change, surely?).

The free parking, on the other hand, is just fine. Tesco and Asda give 2 hours, as do the retail parks at Currys and TK Maxx. There's 1 hour parking bays on The Island and Friars Road/Terrace. The 30 minute bays are all central and are there for those 'I just need to nip in to town' jobs. Increasing those bays to an hour is unnecessary and would only see availability decrease. Avoiding fines is simple - if there's a 30 minute parking restriction, be less than 30 minutes. If there's a chance you'll be over 30 minutes, park elsewhere and walk/pay.

The only time I've had a problem was with the disabled bays on Mill Street. They aren't very clearly marked. I returned to my car to find a parking warden stood beside it. I got off lucky - it seems it's a common problem and he let me off.
 

Maryland

Well-Known Forumite
Avoiding fines is simple - if there's a 30 minute parking restriction, be less than 30 minutes. If there's a chance you'll be over 30 minutes, park elsewhere and walk/pay.
And all is for the best in the best of all possible worlds. Mind if I move into your life, because it sounds a darn sight easier to negotiate than mine? Only hope you never encounter anything at all unexpected, or which in any way constitutes a crisis or emergency, or which disrupts your plans, because it might prove just a bit challenging.
 

biccies

Well-Known Forumite
Sorry to hear about the emergency that made you less than 10 minutes late back to your vehicle.
Maybe you should challenge the PCN under section 62.1.15 of the "Guidance for the processing of Penalty Charge Notices in the County of Staffordshire "

62.1.5 EMERGENCIES: An emergency is an unforeseen situation
that prevented the driver from moving his/her vehicle. They
are usually of a medical nature and leniency should be
exercised where it can be seen that the driver could not have
foreseen the situation. Wherever possible such claims should
be supported by independent evidence.
 

PPPPPP

Well-Known Forumite
There's been a few - £1,485 in one year from Friars Terrace alone, for example - http://www.staffordbc.gov.uk/foi-parking-notices-friars-terrace-stafford .


That's nothing. Check out Trenchard Ave and Tithe Barn Rd behind the hospital. Straight from the Riverside horse's mouth, one space alone was raking in a PCN fine a day last year, but the council still didn't think of making the restriction clear by erecting signs or putting a dollop of paint on the road.
 

McPhee

Well-Known Forumite
Avoiding fines is simple - if there's a 30 minute parking restriction, be less than 30 minutes. If there's a chance you'll be over 30 minutes, park elsewhere and walk/pay.


And all is for the best in the best of all possible worlds. Mind if I move into your life, because it sounds a darn sight easier to negotiate than mine? Only hope you never encounter anything at all unexpected, or which in any way constitutes a crisis or emergency, or which disrupts your plans, because it might prove just a bit challenging.

No. I have crises and emergencies just like the rest of the world. I just choose to accept responsibility for my actions. If you had genuine mitigating circumstances, why didn't you appeal?
 

Gareth

Well-Known Forumite
I love it when it is someone else's fault. Whether we like the restrictions or not its the same for everyone anf most do adhere to these so why cannot others.

we also do not need to waste tax payers on FOIs the express and star has done this once already which can be read by put it into google. Parking fines are down across the county again last/ this year and stafford with a 10% drop in fines issues. Which bucks the trend on the supposed endless stream of free parking outside of the county some on here have us believe.

the pay as you leave situation I could not agree with more. Why councils live in the dark ages I do not know, less wardens better parking situations and shopping, people staying longer etc etc
 

tek-monkey

wanna see my snake?
the pay as you leave situation I could not agree with more. Why councils live in the dark ages I do not know, less wardens better parking situations and shopping, people staying longer etc etc


Profit? I refuse to believe nobody at the council has thought of this, there must be a valid reason they'd rather employ parking nazis than solve all the problems in one go?
 

Frontal

Well-Known Forumite
Whilst I understand the psychological impact pay as you leave has (people shop longer, rather than clock watching for when their parking is up - I don't think I have ever felt compelled to return to my car to pay for more time), there is certainly an argument to be made of in this current economic climate the coffers are dwindling across the board. In terms of short term survival proposing a big outlay that will diminish a large source of additional income for the council will not be well received.

We are in the run up to election. Like it or lump it the next year will be less about long term gain and more about trying to avoid having to tell any group they are getting a funding cut.

If you want to propose forward thinking development, try next year when they have a full term to potentially reap the growth.

/realist
 

tek-monkey

wanna see my snake?

joshua

Well-Known Forumite
It would appear our council has never looked at pay on exit parking, or at least has never had a single quote to find out the costs involved. Odd when it would have so many positive outcomes, the only negatives being revenue from fines.

https://www.whatdotheyknow.com/request/costs_of_parking_enforcement_off?nocache=incoming-557247

I may refine the 'all costs' bit to get an actual figure, but its interesting to know that they don't know themselves.
Thats not true, at the pride of stafford awards 2012 im sure i remember a senior council type (could be mike heenan) giving a speech and he said that pay on exit was the way forward and would be introduced soon.
 

tek-monkey

wanna see my snake?
So either the person replying to the FOI is talking bollox, or a 'senior council type' is talking bollox. Am I shocked? Am I bollox!
 

Steve_b

Well-Known Forumite
There were plans to introduce pay on exit on our car parks, that's why many car parking signs display 'spaces' as they were to be linked, but the scheme fell through.
 
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