The Swan Stafford: Brasserie & Restaurant

Andreas Rex

Banned for smiling
Not quite sure why there's not a dedicated thread for this place already, but here we go.

I've only eaten at The Swan a couple of times, but have been there on many ocassions; usually on the Live @ The Swan nights, all of which have been bloody ace. I don't go into town much generally due the high percentage of arseholes, but I will go to a good music night at The Swan.

Anyway...the reason I'm posting this is that a few weeks ago (early Nov) my mum came over to see me from Spain. I was trying to think of where to go for food, then remembered that db on this here forum had been to the 25 quid meal deal thing. 2x steak meals (which can also include salmon steaks/gammon and something else) or a choice of 3 or so beef cuts. Well....it was A* on all counts. The staff were all lovely...attentive but in no way obtrusive.....the food and wine were delicious...and the fact that it was only 25 quid was the icing on the cake.

We both had ribeye and big chips and we had to get a doggy bag cos there was so much. The Spanish waiter (who my mum had been chatting up with her lingo) made a swan out of foil with the rest of our food in it! Brilliant!

Well done all!
 

basil

don't mention the blinds
Chris i've not been in for a while, what ciders are available tap or bottle?......
 

ChrisLewis

Well-Known Forumite
Ciders at The Swan :-


Bottle Cider
Magners Original 4.5%
Magners Pear 4.5%
Aspall Blush Cyder 4.5% A twist on the classic Kir Royale – champagne and crème de cassis replaced by cyder and crème de mure (blackberry liqure)
Rekorderlig Cider - Swedish
- Winter Cider 4% (apple – cinnamon – vanilla) enjoy either over ice or served hot with a slice of orange for a perfect winter warmer
- Premium Strawberry and Lime Cider 4%
- Premium Apple Cider 4.5%
- Premium Pear Cider 4.5%
- Premium Wild Berries 4%
- Premium Apple and Blackcurrant 4% (a modern twist on the ever popular cider and black)

Draught Cider
Green Goblin OAK AGED cider! 6%
Gamers Olde English Cider – The Gold Standard of English Cider 4.5%
 

Confused

Well-Known Forumite
Went to works do at Swan last week, 2nd year in a row. Very impressed. Attentive staff, lots of them too. Food was very tasty, loads of vegetables. Only issue, new potatoes were a tad over cooked. Everything else was just right.

A Christmas do sorts the men out from the boys so to speak. Places that do well for the rest of the year just can't seem to cope with the numbers for a Christmas do.

Only thing that makes me cringe is the price of the beers. But I can't get used to paying more than 60p a pint for beer. Yes, I am still living in the 80s! ;)
 

speak65

Well-Known Forumite
Skill for starting this thread.

With the hopeful rise of the Post House, its important not to forget the great Swan.

We have been for breakfasts (amazing!), coffees, dinner, drinks, music etc and most times its been damned good.

One area with room for improvement is their cocktails - they are freshly made and dont seem to be made with instant mix cocktail juice that some establishments use, but they can take 1/2 an hour to arrive as staff are often not trained up. Maybe cocktails should clearly be advertised only for certain hours, where staff are available.

Another minor grumble, is that the menu doesnt seem to change regularly enough in the restaurant - I would love to see more daily seasonal specials.

However plusses far outway minus - last visit was a weekday lunchtime where hubby and I went for the set menu. After starter and main, we were fully sated. Set menu came with dessert and coffee, and they were happy for us to go and do the Xmas shopping and come back an hour and a half later for the coffee and dessert then.
Admittedly it was fairly quiet, but its service like this that makes me want to keep coming back time and time again.
 

ChrisLewis

Well-Known Forumite
Wednesday 21st December Xmas Live Gains an Extra act - PELO

Sheep & Al, the important part of local band 'PELO' bring their crazy showmanship to the marquee.
Polished performers carefully crafted songs and Sheeps ability to engage the audience makes this a perfect act to unwind to, exclusively at The Swan

Plus your chance to win a weekend for 2 in Brussels, the home of Stella. The Prize Includes Flights, transfers, 2 nights Accomodation and 1 evening meal, when you buy a pint of Stella Black.

Who will be the winner Find out on Friday 23rd December when Stafford FM choose the lucky winner
 

gon2seed

(and me! - Ed)
Not going to spoil the positive tone of this thread by with negativity:- I have had some great nights, particularly in the Beer Garden in summer, watching live performances; but my best night ever was my nuptuals! We had tried to keep our wedding expenditure within bounds, by having a post wedding do at the Universal Club, in Doxey (RIP! sadly now covered in houses! :( ). We had 150 people at the evening do, and people came from all over the Country. We had been together for 21 years, and have three sons, so I thought if we are having a party to celebrate that, it is unlikely so many folk would make the effort to come, where as if we said we were getting wed'.........We spent the night at The Swan, having a do*, in our garden, for family and close friends, the next day; before travelling to Prague for 5 days. *You might be imagining a mansion, with a garden to boot, but not at all, its an average semi, but has a long, but narrow garden, and we invited the neighbours both sides. My Uncle works for a Marquee company, and he designed and built one, that attaches to the back of our house, and he gave it to us as a wedding present. We had a very resonable local catereer, about 40 guests, and an absolutely fantastic time; (Get to ya reason for posting ya retard! Ed )but our night at the Swan was certainly unforgettable, and not just because I am a glutton, and the breakfast was particularly good, but it was! ;) I have been lucky enough to eat at the Swan occaisionally since, and if I ever eat at the Post House I hope it can match up to the high standards the Swan has set! :cool:

The Venerable Mrs Seed gave me the details of a night & breakfast, at The Swan, that she had booked, on our last anniversary. Ahh! I thought, how romantic. It wasn't till a few days later, I realy read it, and realised it was The Swan, StRaTford! (I could extend the tale there by talking about lost post bags, and this seasons FA cup, but something tells meI have waffled too long already!)

Thinks 'Mmmm! Gives me a very good idea about this years anniversary! mmm!
 

Bob

Well-Known Forumite
I’ve always been a huge fan of the Swan and I’m sorry to say I’m not feeling it so much anymore. Since the change in management I think it’s been slowly going down hill, the last couple of times I’ve been in, there have been issues but no one bothers to even acknowledge your comments, you’re just dismissed with a shrug of the shoulders and a “well we are quite busy today” to explain half a meal order missing, two soggy kids burgers, no cutlery until the 3rd time of asking, no vinegar in the entire building, and attitude almighty bringing the meals out.

The other problem I had was not really the Swans fault however I feel they should have intervened, on the night the lights were switched on went into town and had a lovely afternoon, we then went home to leave our child with a babysitter (my mother) and went back into town to enjoy a few adult drinks. It was almost 8 when we got back in the swan and there were still a couple families around most sitting nicely but there was one big group with about 4 kids running wild, one was on a scooter and was doing jumps and tricks on the wooden seats just inches from where we were sitting, we were shot repeatedly with a plastic missile gun, climbed behind and almost over as they were jumping the divider and the noise was worse than a wacky warehouse, when I spoke to a ‘manager’ who looked about 12 it was the same shrug of the shoulders. We walked away unhappy that night and there were comments from at least three other couples as they walked out. All because a member of Swan staff couldn’t or wouldn’t ask the parents to calm their kids down at 8pm on a Saturday, in a pub!
 

PeterD

ST16 Represent.
Love the Swan but its a place I really cant afford to spend a whole night in, the beer prices I think are probably the most expensive in Stafford.
 

ChrisLewis

Well-Known Forumite
Bob
Thanks for the feedback and your comments, the points you have raised will not be taken with a shrug of the shoulders, but will be addressed immediately.

Apologies about the Children issue on the light switch on day, we do attempt to be a child friendly environment, but expect parents to control children and respect our other customers, unfortunately in this case it would seem as if we have failed to keep all of our customers happy. Likewise I expect my staff tobe able to manage the situation and ensure all of our guests have an enjoyable experience.

I'll take all of your feedback into account when planning for Christmas Light Switch-On 2012.

With regards our management team, we haven't had any significant changes within The Lewis Partnership we're all the same faces and unfortunately we're all well past 25, most 30, some 40, some closer to 50 and others we wont say!!

Again, many thanks for the feedback
 

My Name is URL

Well-Known Forumite
Can't say fairer than that - well done Chris Lewis.

@PeterD, I agree with you but then the place is usually rammed so if they can be that busy charging expensive rates, why shouldn't they. If they charged Wetherspoons prices then they would attract Wetherspoons types...
 

ChrisLewis

Well-Known Forumite
forum members I'm going to be as open as possible to your comments about The Swan, pricing warts and all.

Last year we refurbished all 31 bedrooms at The Swan ie. the first, second and third floor, 2012 will be the tenth year of Lewis Partnership ownership of The Swan and the ground-floor is scheduled to have a bit of TLC / makeover.

Would some of you be willing to meet face to face and act as a consumer panel shall we say, prior to The Swan having a facelift, tell me you loves, hate, gripes and moans are, what we can improve, where we are going wrong, what we should try harder at.

If any of you are amicable to this, I'll even buy you lunch (nothing like some bribery) simply email me and I'll get back in touch in the new year:-
chrislewis@thelewispartnership.co.uk

Thanks in anticipation.
 

PeterD

ST16 Represent.
I have to say, your staff are excellent on the bar, they are friendly, fast and have nothing but good words to say about them. The range of beers and wines is excellent, if not a little pricey, if myself and my good lady have a large glass of wine each thats a tenner gone, but thats the only gripe. Its a great place to go in a town with dwindling great places to go.
 

Andreas Rex

Banned for smiling
ChrisLewis said:
forum members I'm going to be as open as possible to your comments about The Swan, pricing warts and all.

Last year we refurbished all 31 bedrooms at The Swan ie. the first, second and third floor, 2012 will be the tenth year of Lewis Partnership ownership of The Swan and the ground-floor is scheduled to have a bit of TLC / makeover.

Would some of you be willing to meet face to face and act as a consumer panel shall we say, prior to The Swan having a facelift, tell me you loves, hate, gripes and moans are, what we can improve, where we are going wrong, what we should try harder at.

If any of you are amicable to this, I'll even buy you lunch (nothing like some bribery) simply email me and I'll get back in touch in the new year:-
chrislewis@thelewispartnership.co.uk

Thanks in anticipation.
Brilliant idea. That is precisely what people on here are hoping for from pub/restaurant/shop etc owners. I'd be very interested in participating and will be emailing you shortly!
 

proactive

Enjoying a drop of red.
Excellent idea Chris. Anything that can be done to help improve important businesses in the town centre to attract more people into the town has got to be a good idea. Email sent.
 

Admin

You there; behave!
Staff member
Andreas Rex said:
ChrisLewis said:
Would some of you be willing to meet face to face and act as a consumer panel shall we say, prior to The Swan having a facelift, tell me you loves, hate, gripes and moans are, what we can improve, where we are going wrong, what we should try harder at.
Brilliant idea. That is precisely what people on here are hoping for from pub/restaurant/shop etc owners...
And one of the reasons for Stafford Forum, in general. I would like to echo Andreas Rex's statement, that's a great idea, ChrisLewis! I would love to hear the feedback from yourself and any attending Forumites, posted up on this 'ere Forum. :)

ChrisLewis said:
With regards our management team, we haven't had any significant changes within The Lewis Partnership we're all the same faces and unfortunately we're all well past 25, most 30, some 40, some closer to 50 and others we wont say...
I find that's the best policy. ;)
 
Top