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Virgin media in ST17 area

Discussion in 'Computers and Gaming' started by Darren, Jan 9, 2017.

  1. thehotelier

    thehotelier Active Member

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    Who did you speak to in order to receive the credit?
     
  2. Jonah

    Jonah Spouting nonsense since the day I learned to talk

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    Issues appear to be resolved at the moment. Let's hope it lasts.
     
  3. Darren

    Darren Well-Known Forumite

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    Still bad here.
     
  4. Chick

    Chick Well-Known Forumite

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    Have you tried rebooting your superhub? After they updated the service status to say the issue was fixed, I was still experiencing intermittent problems but a reboot of the superhub seems to have sorted things
     
    Gramaisc likes this.
  5. prof beard

    prof beard A few posts under my belt

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    I phoned 150 and selected the "accounts and payments" option...
     
  6. Darren

    Darren Well-Known Forumite

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    Im on 200mb and i just restarted the hub, this is the result
    [​IMG]

    I was told in my area it was over allocated and things were being upgraded to cope with it, with a ETA of 15th February.
     
  7. John Marwood

    John Marwood I ♥ cryptic crosswords

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    Doxey Heights?

    I think they beam it straight from heaven being so close
     
    Glam and wmrcomputers like this.
  8. thehotelier

    thehotelier Active Member

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    Thanks. Just noticed they've actually already credited my account, which is about the only good thing to come out of their service over the past week.
     
  9. Darren

    Darren Well-Known Forumite

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    Over the last few days my internet seems to be fine so i did a speed test

    [​IMG]
     
  10. John Marwood

    John Marwood I ♥ cryptic crosswords

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    Fat load of good if you run a business from home

    Reliability is all
     
  11. Darren

    Darren Well-Known Forumite

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    My internet problems never stopped me from using it, it just stopped me from streaming some things for entertainment, and you can if you want get Virgin Media business internet it comes down to personal choice.
     
  12. John Marwood

    John Marwood I ♥ cryptic crosswords

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    Or Virgin Shaft as it's more commonly known

    Lucky streets/Unlucky streets
     
  13. Gramaisc

    Gramaisc Forum O. G.

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    I've finally got a friend's Virgin landline working again. It failed on Thursday (suspiciously during the storm). Virgin persistently insisted to her that it was working and it must be an issue with the her equipment. This was despite the fact that none of her three phones, which had all been working prior to this, would work when plugged into the master (and only) socket. The connection was clearly non-existent - I opened their boxes and could find no duff connection anywhere - just that the entire thing was stone dead.

    They continued to insist that the line had been 'tested' and was working.

    Grudgingly, after two days of phone calls, they said they would "look at it" on the 10th of March. After a significant bit of aggro, they attended this afternoon and found the faulty connection in the street box a hundred yards away.
     
  14. John Marwood

    John Marwood I ♥ cryptic crosswords

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    Tishyte
     
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  15. Perrier

    Perrier Banned

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    My eldest will be moving to rising brook early next month , anyone on virgin media in that area and what are your speeds and connection like ?.

    She would prefer virginmedia but if its pants in that location she would go with BT if its the better option.

    thanks in advance :)
     
  16. Jonah

    Jonah Spouting nonsense since the day I learned to talk

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    If it's cable, she will be able to get any of the speeds Virgin offer, 50Mb, 100Mb or 200Mb download depending on how much she wants to spend.
     
  17. Perrier

    Perrier Banned

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    nice , thanks for the info :)
     
  18. tek-monkey

    tek-monkey wanna see my snake?

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    Mine is doing that lately, but I'm on fibre.
     
  19. Darren

    Darren Well-Known Forumite

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    Im off Silkmore and other than a few weeks of intermittent internet over the last year i am more than happy, i always seem to get close to if not more speed than i am paying for.
     
    Perrier likes this.
  20. John Marwood

    John Marwood I ♥ cryptic crosswords

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    Or another way of putting it

    I've had several weeks of intermittent service over the last year

    No good if you run a business from home.........
     
    proactive likes this.

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