American Airlines Scam or Virus?

[Ecker]

I had an email today from American Airlines thanking me for booking with them and giving me my itinary with a charge of over $1960. Needless to say, I had not booked anything of the sort, had my debit card cancelled, hope no one else has to go through this.

 

[Gramaisc]

One of these - http://www.aa.com/i18n/urls/phishingEmails.jsp ?

I recently booked tickets at the Lichfield Garrick Theatre - and they showed up as being payment to a theatre in Dublin on my Visa statement, presumably they're part of the same group, but it's not helping, especially when I was in Dublin just before I booked them. I raised this with the Garrick, but have received no reply.

 

[Ecker]

One of these - http://www.aa.com/i18n/urls/phishingEmails.jsp ?

I recently booked tickets at the Lichfield Garrick Theatre - and they showed up as being payment to a theatre in Dublin on my Visa statement, presumably they're part of the same group, but it's not helping, especially when I was in Dublin just before I booked them. I raised this with the Garrick, but have received no reply.

Certainly looks like it Gram, yes. Many thanks for that.

 

[Gramaisc]

They might be interested in a copy of yours - if it's not one they've seen before..

 

[proactive]

I had an email today from American Airlines thanking me for booking with them and giving me my itinary with a charge of over $1960. Needless to say, I had not booked anything of the sort, had my debit card cancelled, hope no one else has to go through this.

I'm curious as to why you cancelled your debit card, assuming you hadn't previously used it to book tickets with AA or found a fraudulent transaction on there.

As an aside, AA are a truly horrendous airline and whilst never wishing British Airways on anyone, they would at least be no worse than AA.

 

[wmrcomputers]

A total scam, and you certainly shouldn't have needed to cancel your debit card. These emails are usually to panic you and make you click a link to see an invoice or something - then you get virussed!! I get so many of these every week I just hit delete and dont even think about it. As proactive has said, unless you know you've booked tickets with the same company previously or found a fraudulent transaction on your card statement there is nothing to worry about.

 

[wmrcomputers]

As an extra note, don't believe that anything "must be genuine" because it comes from a genuine american airlines email address (for example). It's so ridiculously easy to send an email that appears that it is from someone else. I could send you one from simon cowel if I felt the need, within just minutes! I wouldn't do it personally - but i know how easily it can be done!

 

[Vault_girl]

Indeed we get about 5 of these a day at the office for flights and cruises and holidays - all just get deleted immediately. there shouldn't be any need to cancel your card.
like WMR says it IS really simply to email pretending to be someone else.