Andreas Rex
Banned for smiling
On 21st December 2011 a friend of mine transferred some money to an account I previously held at Barclays. This account was closed on 08/09/10 (which has been proven to me on their system) and I was told that, because that account was no longer active, the money would automatically be sent back to the account it was sent from within 14 days. When it hadn't reappearred within 14 days I called my friend to confirm that he had sent it on that date etc, which he had.
Barclays now claim they have no record of it and could not, by law and how their system works, have accepted ANY monies to a closed account. My friend's bank claim that Barclays have held it in an account. They both claim the other has it, so I've been to both today to find out where it is. Neither claims to know, and neither will help because I no longer have an account with Barclays and the account it was sent from isn't mine. NatWest say that it's with Barclays.
What the funk is going on?! I know most people have gripes against banks but this is just a bit odd and I feel like I'm banging my head against a brick wall. I've lost money through this (in charges for not paying other things) and, unfortunately, my friend who transferred the money to the wrong account (without checking if it was the right account) is unwilling to help any further.
Can anyone help please??
Barclays now claim they have no record of it and could not, by law and how their system works, have accepted ANY monies to a closed account. My friend's bank claim that Barclays have held it in an account. They both claim the other has it, so I've been to both today to find out where it is. Neither claims to know, and neither will help because I no longer have an account with Barclays and the account it was sent from isn't mine. NatWest say that it's with Barclays.
What the funk is going on?! I know most people have gripes against banks but this is just a bit odd and I feel like I'm banging my head against a brick wall. I've lost money through this (in charges for not paying other things) and, unfortunately, my friend who transferred the money to the wrong account (without checking if it was the right account) is unwilling to help any further.
Can anyone help please??