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Howdens Stafford Kitchens

Discussion in 'Stafford Chat' started by Plain talking Chris, Apr 8, 2018.

  1. Plain talking Chris

    Plain talking Chris Newbie

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    Just wanted everyone in the Stafford area know that we had several quotes from Howdens in Stafford in budget, suddenly Dan from Howdens rang up to ask forĀ£3000:
    more because of his poor planning and a builder had under estimated on the quote for the flooring. I raised this with the manager from Howdens who let slip in the phone call that they do this on all quotes on their kitchens if the builder has under estimated on the build elsewhere. Not believing what I had just heard I asked if that was right? He admitted they do it with all quotes to help the builder out.
    Told Howdens head office who were useless!!!!
    They tried to say they can charge what they like as we are not the customer, their customer is the builder!
    Please be aware of Howdens because if they hadn't been up to anything why has the manager just left???? He just walked out of his job...very strange.
    There's obviously more to this than meets the eye.

    Oh and the builders name , GEO MARK JACKSON.
     
    Last edited: Apr 8, 2018
    Carole likes this.
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  3. Cue

    Cue Well-Known Forumite

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    Howdens use Geo Build, noted.

    Though, @Admin can we get a merger into the main Geo Build thread?
     
  4. Martin

    Martin Well-Known Forumite

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    The manager from Howdens for escorted off the premises via their own Internal security the other week pending a police investigation.

    Also in regards to the builder I have an inkling where that figure has also come from
     
  5. ChrisLewis

    ChrisLewis Well-Known Forumite

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    Used same - tried to charge us for storage of the kitchen when we ordered it, in the warehouse plus the measurements were totally inaccurate, various pieces missing and not to the plan - not a good experience
     
  6. Martin

    Martin Well-Known Forumite

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    Incase anyone contemplates getting a Howden kitchen DON'T BOTHER!!!!!! From my old job and speaking to their customers it takes an eternity to arrive, and when it does turn up bits are always missing............definitely one for the cuffy customer service thread
     
  7. Cue

    Cue Well-Known Forumite

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    Is this a good time to ask who people would recommend?
     
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  8. proactive

    proactive Enjoying a drop of red.

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    Perhaps a subject for a separate threat so as not to cloud the issue.
     
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  9. Tilly

    Tilly Well-Known Forumite

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    The Guardian covered this I think a few years back

    Magnate, Dolphin, loads of nasty rip off merchants the lot of them
     
  10. Feed The Goat

    Feed The Goat Well-Known Forumite

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    Howdens branches are franchises.

    I always used Cannock branch as they were cheaper than Stafford.
     
  11. Tilly

    Tilly Well-Known Forumite

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    Yes
     
  12. Tilly

    Tilly Well-Known Forumite

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  13. Martin

    Martin Well-Known Forumite

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    Depends what sort of kitchen you are after there is a few very good fitters/showrooms but all budget dependent. In my experience don' buy an Ikea kitchen ad you have no service ducting at the back. There is good showroom in gnosall who does handmade units, not the cheapest and that is called regent house, I think it is a husband and wife team - Steve and Carol brough
     
  14. Gramaisc

    Gramaisc Forum O. G.

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