wmrcomputers
Stafford PC & laptop repair specialist
If anyone has Malwarebytes PRO and Microsoft Security Essentials installed with Windows XP, and since the latest update of the program (version 1.70) is now getting freezing / hanging issues at boot up, here's the solution you need...
First of all boot windows into SAFE MODE (press F8 repeatedly at switch on to get the screen with options)
Then once running in Safe Mode, follow these instructions...
To tell MalwareBytes to ignore Microsoft Security Essentials in Windows XP:
First of all boot windows into SAFE MODE (press F8 repeatedly at switch on to get the screen with options)
Then once running in Safe Mode, follow these instructions...
To tell MalwareBytes to ignore Microsoft Security Essentials in Windows XP:
- Open MalwareBytes
- Click the Ignore List tab
- Click Add
- A “Browse” window will open showing your computer’s contents. Navigate to your Programs Files folder and select the Microsoft Security Client and click OK
- You’re done with this part. You should see the folder in your ignore list, and you can now exit
- Open Microsoft Security Essentials
- Click on the Settings tab
- Click on the Excluded Files and Locations item on the left
- Click Browse
- A “Browse” window will open showing your computer’s contents. Navigate to your Program Files and select the MalwareBytes AntiMalware folder and click OK
- Click on the Excluded Processes item on the left
- Click Browse
- A “Browse” window will open showing your computer’s contents. Navigate to your Program FilesMalwareBytes AntiMalware folder
- Select “mbam.exe” and click OK
- Browse again and this time select “mbamservice.exe” and click OK
- Browse again and this time select “mbamgui.exe” and click OK
- Click Save Changes and you are done