AAAAAAAAAAAAAAAARRRGGGGHH!!!!!!!
Thought all this business with Virgin Mobile was finally sorted, all contracts cancelled and nothing else to pay....Wrong! Just spent another half an hour on the phone to them after receiving an email ' Your next bill is ready , but we are unable to process it as you have cancelled your direct debit. Please call us.!'
'Adrian' said he can see what's happened straight away, and there's actually 2 bills for 2 contracts still active on their system for the same phone , and they haven't actually been cancelled properly so he's now cancelled them off yet again with a "Nothing more to pay, no more bills to pay".
He sounded like he knew what he was doing. We shall see
Glad I saved the freephone number straight through to their 'specialist contract team' that an operator dropped out one time ! (If anybody wants it, I will happily pass it on, saves hanging on in queues and trying to decipher what the operators over in dubai/mumbia or where-ever it is they are based are saying)