Feed The Goat
Well-Known Forumite
I too would complain if I could not fit the coffee machine in my suitcase as it was full of towels and a flat screen tvNot Stafford customer service but an interesting response from Booking.com about my hotel booking in Manchester last night.
I went for a few beers and a meal with my son before watching Kelly Jones at the Apollo and booked an executive twin room at the MacDonald near Piccadilly.
Upon arrival I was informed that I'd booked an executive double which I politely advised the receptionist that I hadn't and corrected her error.
Ended up with a classic twin room where they brought us a coffee machine but no apology or offer of. recompense.
Edit :- Reply moved to outside the quote.
Last edited by a moderator: