A little victory

[Trumpet]

Recently had notice of a 'parking ticket' from Smart Parking for parking on Asda car park all day on 3rd April.
They'd clocked me calling in at 08.01 in the morning but not leaving 5 mins later. I was then clocked leaving the car park at 17.11 but not entering at just after 17.00.
Luckily I have a Tracker on my car and once I was able to download the log it showed me leaving ASDA at 8.06 then being parked up at work all day. Before re-visiting ASDA at 17.07.
Just been advised that their 'adjudicating commitee' aka some bird in a call centre's supervisor has decided to quash the ticket.
Hurrah for Tracker.

 

[tek-monkey]

Sounds to me like they either:

a) Have a system that does not account for repeat visits in the same day.
b) Are scamming gits

 

[Gramaisc]

Trading Standards should be made aware of their inadequate system.

 

[andy w]

Recently had notice of a 'parking ticket' from Smart Parking for parking on Asda car park all day on 3rd April.
They'd clocked me calling in at 08.01 in the morning but not leaving 5 mins later. I was then clocked leaving the car park at 17.11 but not entering at just after 17.00.
Luckily I have a Tracker on my car and once I was able to download the log it showed me leaving ASDA at 8.06 then being parked up at work all day. Before re-visiting ASDA at 17.07.
Just been advised that their 'adjudicating commitee' aka some bird in a call centre's supervisor has decided to quash the ticket.
Hurrah for Tracker.

Did you use the same entrance/exit as didn't I read on here that the back entrance onto Lamscote hasn't the system cameras so can throw up anomalies

 

[dylanf]

http://forums.moneysavingexpert.com/showthread.php?t=4211935

 

[proactive]

Or alternatively just pop into customer services, explain what happened and they will stop any further action. Have done for me three times now, no problem.

 

[Trumpet]

Same entrance all four times.

 

[Trumpet]

Had another one on Friday, have responded to Smart and am going to write to the Asda store manager to advise how their chosen contractor is performing.

 

[shoes]

Is it a council car park or privately owned? If the latter then who really cares?

 

[shoes]

Did you use the same entrance/exit as didn't I read on here that the back entrance onto Lamscote hasn't the system cameras so can throw up anomalies

The rear entrance does indeed have cameras.

 

[Gramaisc]

The rear entrance does indeed have cameras.

Your private life is your own affair.

 

[Trumpet]

Is it a council car park or privately owned? If the latter then who really cares?

Know what you mean but as it's a company car but registered elsewhere within the group I need to shut it down otherwise they'll keep getting all the letters.

 

[shoes]

I know what you mean - I have a similar issue with my company motor, the dealership the car came from gets the fines and just pays them, slaps a £25 admin fee on and then sends me an invoice for the sum. There is no telling them to just ignore any tickets with Theiving Parking Monkeys Ltd written on them.