Holmcroft are useless when it comes to appointments, you have to phone at 8am (might be 8.30am) or 12pm, you are often in a queue on hold for over half an hour before being told all the appointments have gone for the day.
There is no leway in getting an appointment, whatever your circumstances, for example - I work from 7am till 3pm, my lunch break is around 11am, I'm unable to spend 30-40minutes on the phone while at work trying to get an appointment at either 8am or 12pm, yet there is no other way by phone to get an appointment.
The easiest way to get an appointment is to turn up in person at the appointment release times (8am, 12pm), if you can. (but not during Covid)
Prescriptions take nearly a week to go through to the pharmacist.
However..... On a good point..... All the way through lockdown they have been absolutely brilliant, I've had a over the phone Dr's appt within the hour of phoning, I have an injection that is essential to keeping me alive & functional that I've had 3 times (once every 12wks) in the surgery during lockdown, plus 3 other injections where other surgery's have either refused or asked the patient to self inject for both injections , and physio appointments monthly over the phone.
During lockdown prescriptions have only taken 2 days!