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Mundane facts about your day: Part Deux.
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tek-monkey
wanna see my snake?
Benedict
Well-Known Forumite
I was respectful, he was reported as being an elderly gentlemen that is all I recall. And i specifically justified the trail closure because of his tragic death,,
Glam
Mad Cat Woman
Thank you!! Thank you!! Thank you!! xx
tek-monkey
wanna see my snake?
Been on hold for 47 minutes so far to the doctors...
staffordjas
Well-Known Forumite
I was 1 hr 31 minutes on hold to mine last week , listening to ' funeral like' music.
Got to no.4 in the queue and got cut off! Could have cried.
Good luck @tek-monkey
staffordjas
Well-Known Forumite
Lovely sunny walk to the retail park to pick up my order . Thinking to myself such a nice day I should have put the washing on the line....got bloody drowned walking back 
Never seen so much rain as lately.
Never seen so much rain as lately.
tek-monkey
wanna see my snake?
Got through, told no appointments and I need to call at 9. Pointed out I'd been on hold since 08:55 and this was my 5th attempt to get an appointment, she found me an out of hours one on the 8th.
tek-monkey
wanna see my snake?
Alexa tells me almost daily that Stafford has a flood warning in place, regardless of it raining!
Benedict
Well-Known Forumite
I notice looking on my British Gas dual fuel account online and noticed that I am £647 in credit but there is no where i can see to transfer £500 of it back to my bank account. had an online text chat outlining my issue. I was told they needed metre readings. i suggested they used the smart meter they installed and was told it doesn't give correct readings any more !!! " you need to give the readings, I explained i am 78 and the meters are outside and its very cold, deaf ears, so got wrapped up and went outside, gave them the gas and electric reading and was
Benedict
Well-Known Forumite
oops was told the gas was okay but they need the day and night electric readings, tried to take pics the wind kept trying to slam the door door shut, was told the reading are still wrong. By the time I got back again the conversation had terminated "timed out" !!
Tried again and was asked what the problem was. I said i have already told you they said we are Copilot who did i want to contact!!
Rang them this time and they are sending out someone to read the metre in May !!! Oh well I give up
Tried again and was asked what the problem was. I said i have already told you they said we are Copilot who did i want to contact!!
Rang them this time and they are sending out someone to read the metre in May !!! Oh well I give up
tek-monkey
wanna see my snake?
This intrigues me, if the meter can't send correct readings but the readings you take are correct this implies the meter sends different figures to what it displays, which is something I doubt most strongly. What I suspect is the real case is the readings are not sent at all, not hat they are wrong. This can easily be checked by installing an app like bright or loop, or if with octopus this website may help (although I never see gas data yet mine works!):
Missing Smart Meter Data Checker | Octoprice
Smart meters are as good as they are working properly. Use this tool to monitor whether Octopus has retrieved all your meter data and whether your smart meter is working properly.
Mudgie
Well-Known Forumite
Doesn't that just prove what a mistake it was to have a so called Smart Meter installed ?
And "metre readings" not kWh ? !
The Hawk
Well-Known Forumite
1. If I was a betting person, and if my experience with British Gas is anything to go by, I'd bet that the fault lies with British Gas and not the meters.
2. If you are finding reading the meters manually an issue, ask them to put you on the Priority Services Register and ask them to read your meters for you. https://www.britishgas.co.uk/priority-service-register
3. Consider moving to a supplier with better customer services, that's just about anyone else except Scottish Power. That would also help you get any credit back, as that would automatically be refunded after you've switched and received your final bill from British Gas.
Mudgie
Well-Known Forumite
1. I don't think so.
Nearly four million households risk overpaying on energy bills due to faulty smart meters
www.msn.com/en-gb/news/uknews/nearly-four-million-households-risk-overpaying-on-energy-bills-due-to-faulty-smart-meters/ar-BB1kzpJz2. I have never had any difficulty reading a meter.
3. There shouldn't be other suppliers as it shouldn't have been pirateised by the Tories.