Mundane facts about your day...

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Gramaisc

Forum O. G.
Agreed, we've used them several times especially for white goods. My only complaint is they're always more interested in trying to sell the extra guarantees etc but once they get the message they're fine. They are persistent with emails & follow up calls though trying to sell them.
I once was doing a job for an old dear, who, like me at the time, did not have a motor vehicle. We wanted some bags of stuff from the old B&Q on Queensville. She became aware that a friend of hers, even older and deafer, was calling in a few days and had even offered to take her there, out of the blue, not actually knowing that we were in need of the transport. It was arranged that I would be there and go with them, as the stuff was quite heavy, and all was going to plan. As part of the trip, the driver wanted to go to Powerhouse and buy a toaster. She was aware of her hearing issues and asked me to go with her, 'just in case'.

We selected a toaster and took it to the checkout to pay for it. This was a while ago and the toaster was startlingly cheap, less than a tenner, I'm sure.

The purchaser and the assistant seemed to be coping with each other OK, and I remained hovering in the background - then, as she always did automatically, i suppose, the assistant asked if the extended guarantee was also wanted. The purchaser assumed her deafness was playing up and asked for clarification - when it became apparent that she had, in fact, heard correctly, she explained in a fairly patronising voice "The toaster was seven pounds - and I am 94 years old. I don't think an extended guarantee is likely to be necessary or useful!"
 

Mudgie

Well-Known Forumite
Years ago my sister needed a new TV, had to be from Currys for some reason (may have been insurance?). Chose one easy enough but the guy then started the upsell on the HDMI leads. You know the sort, gold plated diamond encrusted GTi with go faster stripes cables, just £60, will make the TV really work at it's best. So I asked if any of the TVs in the shop were using them, he said no. I asked why, when they'd sell more TVs, he said they were too expensive to use on display units (that cost 10x the price). I challenged him to open one and let me plug a random lead into a random TV, and if he could tell me which was using the expensive cable I'd buy it, he muttered something about not being allowed and walked off.

If it had been me I'd have left immediately, but she had to buy it there so we went to another member of staff. He asked where the guy dealing with us had gone, and I said we could smell his bullshit too easily so he went for an easier target. New guy just sold us the TV, didn't even try anything else. If there is one thing I hate it's a salesman that only cares about his commission, I'll pay extra to see a product and talk to someone knowledgeable but the second you start the upsell nonsense you've lost my business. Richer Sounds used to be great, not been instore for years though since I moved back to the midlands.
The worst I've known like that was several years ago when I had my eyes tested and needed a new pair of glasses.
Partly with not questioning something medical and partly with having had good service from Mincher-Lockett in the past ( which the Stafford branch was owned/run by the family ) I didn't properly think about the price until I was walking home and realised that about £300 for a pair of glasses, and a 'free' second pair that I didn't need, was ridiculous.
About a week later I retrieved the deposit I had paid and from another optician got a pair that's served me just as well for a fraction of the price.
 

Cue

Well-Known Forumite
Years ago my sister needed a new TV, had to be from Currys for some reason (may have been insurance?). Chose one easy enough but the guy then started the upsell on the HDMI leads. You know the sort, gold plated diamond encrusted GTi with go faster stripes cables, just £60, will make the TV really work at it's best. So I asked if any of the TVs in the shop were using them, he said no. I asked why, when they'd sell more TVs, he said they were too expensive to use on display units (that cost 10x the price). I challenged him to open one and let me plug a random lead into a random TV, and if he could tell me which was using the expensive cable I'd buy it, he muttered something about not being allowed and walked off.

If it had been me I'd have left immediately, but she had to buy it there so we went to another member of staff. He asked where the guy dealing with us had gone, and I said we could smell his bullshit too easily so he went for an easier target. New guy just sold us the TV, didn't even try anything else. If there is one thing I hate it's a salesman that only cares about his commission, I'll pay extra to see a product and talk to someone knowledgeable but the second you start the upsell nonsense you've lost my business. Richer Sounds used to be great, not been instore for years though since I moved back to the midlands.

Ah yes, the Monster Cable up-sell. My folks ended up paying a fortune for these flat cables for their sound system many moons ago. Don’t think it was Curry’s though, some local place down south.

A certain gif comes to mind for your scenario though, as nobody who was actually knowledgeable would dare try to sell those snake oil cables.

https://tenor.com/Vtg2.gif

Our mutual friend would approve of your handling of the situation though.
 

tek-monkey

wanna see my snake?
Ah yes, the Monster Cable up-sell. My folks ended up paying a fortune for these flat cables for their sound system many moons ago. Don’t think it was Curry’s though, some local place down south.

A certain gif comes to mind for your scenario though, as nobody who was actually knowledgeable would dare try to sell those snake oil cables.

https://tenor.com/Vtg2.gif

Our mutual friend would approve of your handling of the situation though.
It was indeed a monster cable, remember it now! Didn't help he was using analogue spiel on a digital cable, started talking about how better cables gave higher peaks and troughs or something like that. I dunno, I lost interest when he refused to show me one as I knew I'd not be having my fun that day!
 

Cue

Well-Known Forumite
It was indeed a monster cable, remember it now! Didn't help he was using analogue spiel on a digital cable, started talking about how better cables gave higher peaks and troughs or something like that. I dunno, I lost interest when he refused to show me one as I knew I'd not be having my fun that day!

ah yes, the old losing half a bit due to bad cable quality
 

Thehooperman

Well-Known Forumite
So to get into today's footy game required me to provide photo ID, a health declaration, wearing a facemask, social distancing, sit in my allocated seat, no beer on sale in the food/drink kiosks because you had to consume the United "delicacies" at your seat, etc, etc.

All good and well up to half time after which I had to argue with two idiots who wanted to set with their mates next to my seat and then sat in front of their friends sharing a hot chocolate between four of them!!!

All of this in sight of two stewards who were more interested in watching the game.

Departure from your seat was supposed to be controlled but everyone was allowed to leave at the same time and as soon as they left the ground took their masks off. Worse still everyone was then ushered over the canal bridge with no social distancing whatsoever.

Seems a bit pointless having all of the pre-match precautions if United aren't going to enforce the same rigourous controls inside or outside the ground afterwards.
 

staffordjas

Well-Known Forumite
So to get into today's footy game required me to provide photo ID, a health declaration, wearing a facemask, social distancing, sit in my allocated seat, no beer on sale in the food/drink kiosks because you had to consume the United "delicacies" at your seat, etc, etc.

All good and well up to half time after which I had to argue with two idiots who wanted to set with their mates next to my seat and then sat in front of their friends sharing a hot chocolate between four of them!!!

All of this in sight of two stewards who were more interested in watching the game.

Departure from your seat was supposed to be controlled but everyone was allowed to leave at the same time and as soon as they left the ground took their masks off. Worse still everyone was then ushered over the canal bridge with no social distancing whatsoever.

Seems a bit pointless having all of the pre-match precautions if United aren't going to enforce the same rigourous controls inside or outside the ground afterwards.
It mentioned on the late night news that Man united had fans in , but covid caution was needed as fans would be travelling there from the North West including Bolton areas with the high infection rates and Indian variant.
 

Lucy

Well-Known Forumite
Every game I've seen clips of showed that a lot of people didn't bother with their masks once in either.
 

BobClay

Well-Known Forumite
As someone who was pretty fit all my life I'm getting a bit pissed off with all the things going wrong now. My optician referred me to a specialist after I explained I had a bit of double vision. Saw him and her (opthalmist and doctor) a couple of days ago in Barnstaple hospital. The first one told me my 'prism' had increased a bit and stuck some stuff on my glasses which I wear for a few weeks to see if there are any changes before getting it built into the lenses.
The Doctor, looking at the medications I'm on for effing Prostrate problems is going to book me in for a brain scan. (I didn't know they made brain scanners that big ... :P) He told me 'prism' is usually an eye muscle problem, but better to be safe than sorry. :eek:
This thing stuck on my lens cures the double vision, but it's a bit weird on nearby slopes (tables, sink and such.) I have to wear it for a few weeks so I decided to bite the bullet and order some glasses online as I have the prescription and the added prism numbers. Don't really care what it costs as long as it works, even if only for a few weeks, although online seems much cheaper than Vision Express. I received an email back saying their optical department had examined my prescription and approved it, which is encouraging.
I've had to fill in a form for the DVLA explaining the prism and how it's corrected for driving. The Opthalmist told me this was necessary OR ELSE but shouldn't be a problem if the vision correction is applied.
Anybody else ever ordered prescription glasses online ? .... That's new territory for me.
 

tek-monkey

wanna see my snake?
As someone who was pretty fit all my life I'm getting a bit pissed off with all the things going wrong now. My optician referred me to a specialist after I explained I had a bit of double vision. Saw him and her (opthalmist and doctor) a couple of days ago in Barnstaple hospital. The first one told me my 'prism' had increased a bit and stuck some stuff on my glasses which I wear for a few weeks to see if there are any changes before getting it built into the lenses.
The Doctor, looking at the medications I'm on for effing Prostrate problems is going to book me in for a brain scan. (I didn't know they made brain scanners that big ... :P) He told me 'prism' is usually an eye muscle problem, but better to be safe than sorry. :eek:
This thing stuck on my lens cures the double vision, but it's a bit weird on nearby slopes (tables, sink and such.) I have to wear it for a few weeks so I decided to bite the bullet and order some glasses online as I have the prescription and the added prism numbers. Don't really care what it costs as long as it works, even if only for a few weeks, although online seems much cheaper than Vision Express. I received an email back saying their optical department had examined my prescription and approved it, which is encouraging.
I've had to fill in a form for the DVLA explaining the prism and how it's corrected for driving. The Opthalmist told me this was necessary OR ELSE but shouldn't be a problem if the vision correction is applied.
Anybody else ever ordered prescription glasses online ? .... That's new territory for me.

I've ordered at least half a dozen sets, all but one were fine (and in fact one was put on a machine when I got my eyes tested to confirm my current prescription and I saw it matched. The one that was wrong was very strange, but I finally realised that if I rotated my glasses 90 degrees it worked! So I sent them back and they fixed them for free. I generally pay about £25 for normal glasses, £70ish for reactor ones, take a few weeks to arrive but they're way cheaper than the opticians.

EDIT: I find these are one of the better places, even though they're the ones that messed up. Link is to a deals site, so you can see the sort of offers I've had: https://www.hotukdeals.com/vouchers/speckyfoureyes.com
 

littleme

250,000th poster!
New washing machine delivered today, all great, they wheeled it into the kitchen & plopped it down. We didn't pay the £40.00 installation fee as how difficult is it to connect 2 pipes?


Well apparently now you don't just connect 2 pipes, you take bits off here, add bits on other places, then you have to turn it upside down to add bits to the underneath.... How on earth they expect elderly people to do this is beyond me, it was a struggle for the carer on his own as I can't help at all.

Note to self, next time pay for instalation.
 

staffordjas

Well-Known Forumite
New washing machine delivered today, all great, they wheeled it into the kitchen & plopped it down. We didn't pay the £40.00 installation fee as how difficult is it to connect 2 pipes?


Well apparently now you don't just connect 2 pipes, you take bits off here, add bits on other places, then you have to turn it upside down to add bits to the underneath.... How on earth they expect elderly people to do this is beyond me, it was a struggle for the carer on his own as I can't help at all.

Note to self, next time pay for instalation.
Glad you got it ok. Glad we paid for installation , just left the 2 blokes to it who delivered it last week ( Apart from racing into the gap with dust pan and brush , and a duster to quickly get rid of the maze of cobwebs which had built up behind the old machine. Had to be super quick as didn't take them long between taking the old one out of the door to get the new one in . )

We've now had to write idiot proof instructions for ourselves on the front of the 38 page instruction booklet this morning, to save time remembering how to do the programmes we use the most. ( Didn't go down too well with hubby on his works call this morning . The bloody thing was beeping away like mad a couple of feet behind him ,because I couldn't get the door open with the childlock activating , and I was cussing away trying to go quickly through the booklet finding the page with how to shut it up :lol: )
 

littleme

250,000th poster!
Glad you got it ok. Glad we paid for installation , just left the 2 blokes to it who delivered it last week ( Apart from racing into the gap with dust pan and brush , and a duster to quickly get rid of the maze of cobwebs which had built up behind the old machine. Had to be super quick as didn't take them long between taking the old one out of the door to get the new one in . )

We've now had to write idiot proof instructions for ourselves on the front of the 38 page instruction booklet this morning, to save time remembering how to do the programmes we use the most. ( Didn't go down too well with hubby on his works call this morning . The bloody thing was beeping away like mad a couple of feet behind him ,because I couldn't get the door open with the childlock activating , and I was cussing away trying to go quickly through the booklet finding the page with how to shut it up :lol: )
Yes, the instructions for this are very long winded, the last one had 1 twisty knob for programme, synthetics, cottons, quick wash etc, and a button for temperature, one other button to delay the start if required...... This one seems to be like starting up something from nasa, which apparently you can also do with an app on your phone..... Handy I thought, I can switch it on while I'm at work and come home to freshly washed clothes.... But oh no, you have to be stood next to it with your phone.... What use is that?
 

Cue

Well-Known Forumite
New washing machine delivered today, all great, they wheeled it into the kitchen & plopped it down. We didn't pay the £40.00 installation fee as how difficult is it to connect 2 pipes?


Well apparently now you don't just connect 2 pipes, you take bits off here, add bits on other places, then you have to turn it upside down to add bits to the underneath.... How on earth they expect elderly people to do this is beyond me, it was a struggle for the carer on his own as I can't help at all.

Note to self, next time pay for instalation.

We almost didn’t get our installation for our last washer dryer upgrade as the guy claimed that installation doesn’t include unplugging the old one (why would you ever need one but not the other?)

Pretty sure he just couldn’t be bothered, he did it in the end when I showed him exactly what it said online under “installation”
 

littleme

250,000th poster!
Strange.

Washing machine was ordered 2 days ago. It was delivered at 8am this morning. At 2pm the carer received an email saying there is higher demand than usual for appliances at the moment, so unfortunately we won't receive our new washing machine until 6th June, when it will be sent direct from the supplier.....

:?:
 

Cue

Well-Known Forumite
Strange.

Washing machine was ordered 2 days ago. It was delivered at 8am this morning. At 2pm the carer received an email saying there is higher demand than usual for appliances at the moment, so unfortunately we won't receive our new washing machine until 6th June, when it will be sent direct from the supplier.....

:?:

Shame you never received it today, isn't it?
 
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