My Name is URL
Well-Known Forumite
Decided to start a specific thread for these guys, even though I did post an update on the other thread to finish the story.
A few weeks ago I had a problem with my boiler and with Rikki not answering the phone and lots of recommendations, but no two the same, I called Parsons out - not an emergency call out by any means, just a "whenever you can get here" type call.
Anyway two days later they came out and fixed the problem (slight blockage in pilot light and the flue had come a little loose also) total time = 1 hour labour and no parts required.
The damage was £82 for an hours work which is a real shame because I won't (can't afford) to use them again at those rates. The guy who came out gets my praise as he was really helpful and cleaned up after himself etc.
Oh well, lesson learned, make sure (even in your desperation to regain heating in freezing weather) that you check what they will charge you!
A few weeks ago I had a problem with my boiler and with Rikki not answering the phone and lots of recommendations, but no two the same, I called Parsons out - not an emergency call out by any means, just a "whenever you can get here" type call.
Anyway two days later they came out and fixed the problem (slight blockage in pilot light and the flue had come a little loose also) total time = 1 hour labour and no parts required.
The damage was £82 for an hours work which is a real shame because I won't (can't afford) to use them again at those rates. The guy who came out gets my praise as he was really helpful and cleaned up after himself etc.
Oh well, lesson learned, make sure (even in your desperation to regain heating in freezing weather) that you check what they will charge you!