i used to love Pastiche, especially going upstairs.
However I had organised an outing. A meal first at Pastiche followed by a comedy night at the Met.
There were about 12 of us. I had e mailed the menu to the group previously so that we knew what we wanted and could order quickly.
We arrived at 5.45. Waited half an hour before anyone came to the table.
Won't go into details but the staff couldn't give a tinkers toss that we were on a time schedule. (Even though they advertise with the Gatehouse for pre theatre food).
We were the only table in there but they stood around chatting and we constantly had to call them over to ask when the food was coming.
I worked 22 years in catering and I can't bear staff standing chatting when customers are waiting to be served.
We got no apology, staff were totally uninterested.
Haven't been back since.