I have now been to the new KFC, and its as good as the greyfriars one
I went in about 1pm on Monday, and asked for a Hot Rod meal. They said they didn't sell them. I pointed to the (rather large) menu behind the chap, which showed said hot rod meal in all its chickeny glory. I then indicated towards the front door, where an even larger advertising board enticed people in with promises of spicy goodness. He got someone else, maybe his manager. That person said it was a new menu, and none were prepared. I asked why not, as they had been open 2.5 hours, and he just said none were ready. No offer to cook any.
I thought fine, fook this, I'll just have a zinger meal and some hot wings. I order, they say hot wings will be a while. Said thats fine, I'll wait. Sister orders her food, and I spot the fully loaded box meals. I asked if I could swap mine to one of those, as they also have hot wings. No problem. Meal arrives, no hot wings. Get told I ordered the wrong meal, hmm. Get back to the table, no salad on anything. Were about to complain when the guy out with his family next to me did instead, got told there's no salad. No mention of this while ordering. A family that entered after me left after being unable to order anything they wanted.
Staff seemed quite surly, basically didn't seem to give a toss. So I very much doubt I'll be going back, amazed they can already be in this state after a week of opening.