Swan Customer Forum

ChrisLewis

Well-Known Forumite
forum members

Are you willing to shape the future design of The Swan, steer us in the right direction with our food offering and generally give us a customer insight into what were doing right or wrong?

Last year we refurbished all 31 bedrooms at The Swan ie. the first, second and third floor, 2012 will be the tenth year of Lewis Partnership ownership of The Swan and the ground-floor is scheduled to have a full refurbishment (seems like a Stafford pub trend at the moment)

Would some of you be willing to meet with our facilitator and act as a consumer panel, prior to The Swan having a facelift, tell me what your loves, hates, gripes and moans are, what we can improve, where we are going wrong, where we should try harder etc.

I already have some willing volunteers thanks to a post on another topic on the forum, however a few more willing people would be most welcome.

The forums will be midweek, about 8 people plus an independent facilitator on each.
I'll provide a buffet, some suitable refreshments as a thank you gift!

Full details of the forum will be shared on the Stafford Forum after the final session.

If your interested please email me:- chrislewis@thelewispartnership.co.uk



If your willing to donate two hours of your time
me and I'll get back in touch in the new year:-
chrislewis@thelewispartnership.co.uk

Thanks in anticipation.
 

db

#chaplife
i thought you meant you were opening your own online forum in competition with this one, and had the cheek to advertise it here lol..

the OP is a brilliant idea imo, i'm always impressed when local companies take the time to get really stuck-in with social media & online communities.. i won't be able to attend, unfortunately, but i'm defo intrigued as to how successful it is :up:
 

ChrisLewis

Well-Known Forumite
Wonderful can everyone who hasn't emailed me just ping me an email, I'll then contact you directly with all the relevant information

Thanks for your interest
 
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