Going to change GP practice again , after less than 4 weeks at the local one we registered with. Absolutey crap!!! Still saying registered with Stafford GP on patient Access , even though it's also saying I'm no longer with them and this Worcester practice have given up trying to change us over as "Computer isn't having it" So got to request repeat meds on a piece of paper left in a box each time. Reception staff are vile. (The nurse I saw today was lovely though ). Hour long queues on the phone to speak to anyone.
Originally received a text to ring to make an appointment for the medical review/tests the other week, so took 53 minutes in a phone queue to make that.
Turns up for the appointment today. Asked me for my water sample which I wasn't asked to take. "Oh well, we'll forget that then".
Tells me as I'm looking so ill to go to the desk and to say she's told me that I need a doctors appointment for today......
Queued up at desk......"You can't make an appointment over the counter, you will have to ring us from outside"
One hour standing under the shade of a tree outside , number 26 in the queue and stood there feeling so ill .
Finally answered. Still couldn't see or speak to a doctor , but because the nurse had told me to see one they are supposed to have issued antibiotics over the phone for later today. Just going on my word that the antibiotics in the past for similar illnesses have worked.
We'll see if Tesco pharmacy texts me to say ready..........
Whilst in the phone queue I whattsapped son to ring his excellent surgery in the city centre to see if I was actually in their catchment area. (He joined them whilst living in the centre, and carried on with them as they are so good. ) They answered straight away "Yes ".
Drove down to sons surgery , they were so pleasant . Explained why I wanted to change after less than 4 weeks . They were gobsmacked that I had to stand outside the surgery for an hour to speak to the person who had just sent me outside in the first place. Forms already filled in ready to go back tomorrow!
Luckily all this hassle started
after my blood pressure had been taken!