Can’t quite understand why you just don’t leave the Lewis family alone. So they’ve sold a business - good on them! The comments about service issues at the Moat House are out of order and the source of information that
@Carole keeps referring to may be a member of staff who isn’t happy there anyway or just listening to staff gossip regarding the sale.
With regards standards and training, staff in the pub/restaurant trade continually change and most of the time it is on the job training due to how busy these places get.
If you are so upset about issues at The Moat House contact Chris Lewis via The Moat House instead of having a go on here. I can quite understand his comment above and if I was him I’d have nothing more to do with this site either. Don’t hide behind your profile on this forum.
As for the Lewis family not announcing it before the sale completed - this is normal practice with deals like this. There may have been an embargo put in place by the new owners so the deal didn’t fall through.
If the Lewis family want to change the dynamics of their business then it has absolutely nothing to do with anyone but them.
Reading other comments on facebook regarding the sale I am amazed that people are so angry. The Swan is still there, all the existing staff have kept their jobs - the only change will be you won’t see the Lewis family anymore.