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Cuffy / Skill Stafford customer service thread - Stafford retailers reports

Discussion in 'Stafford Chat' started by Sofa, Oct 2, 2007.

  1. sandonia

    sandonia Well-Known Forumite

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    Bad report here.
    Weston Hall on the hottest day of the year on Fri forgot. Repeat forgot to let the staff have a break for 10 hours on shift...
    This is being reported to the authorities.
    Young people cannot be treated like this.
     
  2. littleme

    littleme 250,000th poster!

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    Didn't any of the working staff think to speak up & tell their supervisors that they hadn't had a break?

    I work with 16 & 17yr olds & they would always let me know!
     
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  3. basil

    basil don't mention the blinds

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    Anyone on zero hrs contract has to tread carefully.....
     
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  4. sandonia

    sandonia Well-Known Forumite

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    Exactly Basil
     
  5. Cue

    Cue Well-Known Forumite

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    Speaking up is for people who can afford to lose their job
     
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  6. littleme

    littleme 250,000th poster!

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    So might reporting it to the authority's, and if they had said something at the time they would of all had their breaks.
     
  7. sandonia

    sandonia Well-Known Forumite

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    These people are young not everyone has the confidence to do that. And yes they do fear of loosing their jobs The company realised that they made a mistake and offered them food...
     
  8. proactive

    proactive Behind you with a big stick!

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    When I was 17 I had a part time job working the markets with a mate of my dad. Saturdays and Sundays involved getting up ready to be picked up at 5am and not getting home until 7pm. Apart from the occasional snooze in the van on the journey home, I don't remember getting a break.

    I absolutely bloody loved it though.

    Today of course, people would be filling social media, ringing their hands at the cruelty of it all, demanding that SOMETHING-MUST-BE-DONE.
     
    Last edited: Aug 3, 2020
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  9. sandonia

    sandonia Well-Known Forumite

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    Youth of today is different. We are probably the same age now
    What I'm saying is young people are being treated so wrong. No point making flippant remarks. They never got a drink on the hottest day of the year
     
  10. proactive

    proactive Behind you with a big stick!

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    Doesn't take a second to grab a glass of water.
     
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  11. sandonia

    sandonia Well-Known Forumite

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    Your joking a relative of mine works in a local supermarket cafe. He has been told that he can not take in his own bottle of water in. Drinks only allowed at break time and guess what sometime they don't get a break. Been told not allowed to get water from the tap...
     
  12. Gramaisc

    Gramaisc Forum O. G.

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    When I had a 'proper' job, the 'people who were called management' generally had little idea of reality and only fiddled around with things they could understand. They got annoyed by a few people who had a cup of tea on arrival, often before the starting time, in reality. This prompted them to declare that nobody was allowed to drink anything on the premises before 11:30am. 'They' all had company cars, of course, but a lot of people were cycling in, some for a reasonable distance.

    Anyway, someone mentioned this to their GP and he got rather upset, writing a very stiff letter to the MD and demanding that this restriction be removed immediately.
     
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  13. proactive

    proactive Behind you with a big stick!

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    Sorry, I don't see the relevance here of the alleged working conditions in a local supermarket cafe. Unless you are saying that staff at Weston Hall are subject to the same requirements.
     
  14. littleme

    littleme 250,000th poster!

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    Very strange, the supermarket where I work has a cafe, and its correct that you can't take your own drink in (contamination issues in the kitchen) but all kitchen/cafe staff are allowed to get a drink from the tap at any time.

    You are talking about people working in hospitality, part of the job is to be able to communicate with customers and staff. If they can't let someone know that they haven't had a break or need a drink of water then they're in the wrong job, surely.

    I'm guessing they couldn't go to the toilet for 10hrs either?
     
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  15. PeterD

    PeterD ST16 Represent.

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    I think as you, we, get older, we get a confidence. Would we tolerate the petty rules and treatment that was thrust on us as teenagers, no, we wouldn’t now. Then if I didn’t get a break for 10 hours I perhaps would not have mentioned it.
     
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  16. pinky

    pinky Well-Known Forumite

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    I was really happy with hobbycraft today, I sent my other half to buy me cellophane and a pull bow for a hamper, after 10 mins of not knowing what he was looking for a staff member helped and even made the bow for him :)
     
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  17. GeneralGreivous

    GeneralGreivous A few posts under my belt

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    The arrogance in this thread is incredible.

    You're on minimum wage. Having a job in this current environment is certainly something to feel lucky about and it is worth holding onto at all costs.

    You're working a 10hr shift. Probably on 0 hour contracta, or at least varying hours each week. You haven't had a break. You're exhausted. Maybe you tell your boss that you want a break as you're entitled to it. Maybe they suddenly say you aren't needed as much the following weeks.

    It clearly points to an issue with the environment a workplace creates. To lay all the blame on the individuals that work there, because "if I was in their shoes I'd say something" is pathetic quite frankly.

    I don't expect anyone to agree with this post but. It just makes for a sad read. A lot of entitlement in here.
     
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  18. Pooryorick

    Pooryorick Well-Known Forumite

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    We lived in a shoebox. Never did us any harm.
     
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  19. basil

    basil don't mention the blinds

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    Indeed, the issue is not about what should have happened, what someone should have done, what someone would have done last century.
    The issue is what happened in this instance

    I rest my case.....
     
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  20. c0tt0nt0p

    c0tt0nt0p Well-Known Forumite

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    A shoebox? You were lucky....
     
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