Unfortunately, a collegue of mine got involved with this shower of twats.
He got a phonecall in June, and agreed to switch with a "12 month contract including free local and national calls, and unlimited broadband, all for 29.99. Price guaranteed not to rise for 36 months"
Never received any literature, invoices.
No broadband for the first couple of months - Dodgy router arrived at this time. It has never worked correctly and is an old out of support unit.
Invoices arrived last month (Dec 15) and this month (Jan 16) for crazy high amounts (with call extras loaded onto him also).
Direct debit mandates (several different mandates) have been lifted from his account on several (recent) occassions for different amounts again.
He has requested billing information and acontract/ terms twice a month, every month from June.
Numerous phonecalls been made to
Together Telecom with no success on any request.
As a business owner, he relies on his current number (which he has had for 25+ years).
Any advice on how to get away from these people with minimum impact?
Any advice welcom