GDH property management

Ra Ra Ra

Active Member
Hi does anyone use these? we have been renting a house through them for over 8 years and found out in the last week that the person who owns the house has not had a penny of rent from them in over 6 months! I know our case is not an isolated one as word of mouth tells me alot of people are owed alot of money from them. There is nothing in the papers or on the net that I can find, but was just wondering if anyone else was experiencing problems or if anyone knew what was going on.

Thanks
 

Admin

You there; behave!
Staff member
Hi Ra Ra Ra, welcome to Stafford Forum. :)

I have moved this to Stafford Chat, as GDH are a local letting agency, so specific to Stafford.


POST EDIT on Wed 4th August 2010:

I would urge everyone to read this entire thread. However, Vault_Girl has asked me to quote this information early on to make everyone aware:


Vault_girl said:
Right. I looked back through everything written on this thread and realised that there is a lot of conflicting information. For the actual process on what to do to get your deposit back from TDS or DPS go here: www.giraffehomes.co.uk/help.php
This is all confirmed info for what to do when an agency goes bust from TDS and DPS themselves. It doesn't go into things like getting three times the deposit back, it is just focused on what to do to get your actual money back for you. and what you need to do once you have it back.
It also doesn't go into missing rent or anything as basically... it's near impossible to get missing rent back. I found this on a website earlier:
In general, when a company goes into liquidation, unsecured creditors(such as clients) will get little or nothing in the end as they are low-ranked in the line for any money!
The liquidator should contact you within a week and a form should be included to allow you to register your claim.
a meeting of creditors must be held which you can attend (don't bother)
Accounts should also be included to show the position

any money left in the insolvent company will be paid out in the following order:
1/ to pay the liquidator's fees (not cheap!)
2/ payment of wages to employees, with any accrued holiday pay etc.
3/ pre-preferential creditors (HMRC) Vat 1st. then income taxes deducted from employees and not yet paid over. (if insufficient funds then the Govt can go after the directors personal assets)
4/ preferential creditors (secured bank debt etc)
5/ unsecured creditors (everyone else owed money)
6/ shareholders
the categories 1 to 5 get 100% in turn but if there is insufficient money to satisfy any one category in turn, the creditors in that category get a pro-rated dividend and any lower-ranking categories get nothing.
 

Gramaisc

Forum O. G.
They seem to be owned by Jupita Ltd, of Prenton, Merseyside, but there's little info on them either..
 

My Name is URL

Well-Known Forumite
If you had not had a penny of rent from a company renting your house for 6 months... why would you still be with them....

Two months with no funds and i'd be out of there (with a small claims court claim pending for those two months).
 

ATJ

Well-Known Forumite
I currently rent through GDH.

They failed to perform a check out of our previous property, failed to send our previous deposit to the third party when we went into dispute and then when we moved into our new property (wouldn't have used GDH again if possible but didn't have much time to dawdle) failed to register our new deposit with a third party protection agency.
We have been informed that they are going into liquidation by the protection agency but GDH deny this.
The staff say that all cheques must be signed off by the managing director who is failing to do so.

Aside from this, they are really really bad at getting maintenance done in a timely manner.

Oh, and the reason our previous landlord decided we needed to leave was because he was sick of GDH not paying him his rent money.

Complaints through the ombudsman go unsolved because the letting agents ombudsman scheme is only voluntary and they don't have much power.
 

wizzard

Well-Known Forumite
gk141054 said:
If you had not had a penny of rent from a company renting your house for 6 months... why would you still be with them....

Two months with no funds and i'd be out of there (with a small claims court claim pending for those two months).
Erm I thought the OP (original poster) is renting the property, not the actual owner of the property, or are you posting from the point of view of the owner?
 

Vault_girl

Well-Known Forumite
The liquidation of a letting agency can obviously have serious consequences. There are some very important things which tenants AND landlords should do in order to protect themselves.

If a letting agency goes “bust” and the deposit is held BY the letting agency BUT is registered in a 3rd party Government Approved Deposit Protection Scheme, such as The Dispute Service (TDS) then the deposit is in jeopardy of being lost (it is completely legal and above board for the agency to hold the deposit). If this is the case the Tenant will have to claim back their deposit on their insurance. The insurance company will then attempt to collect the money from Landlord so the Landlord will have to foot the bill for returning the deposit out of his own pocket. If the deposit is held BY the 3rd party government approved deposit protection scheme, such as the Deposit Protection Service (the DPS) then it will be safer and the Landlord or Tenant may be able to claim it back from the scheme.

It is recommended that all tenants check where their deposits are currently held. Not only is the DPS a much safer option for landlords to ensure their tenant’s deposits are protected, it is also free to sign up and anyone can create themselves an account so landlords may wish to sign up themselves and hold their tenants deposits in their own accounts with the scheme even if they have an agency.

Landlords who are owed rent should submit their losses to the liquidators, unfortunately it is unlikely they will receive much if any of the funds back. Tenants will NOT be liable for the loss of rent they have paid to the agency if the agency fails to pay the landlord.

A VERY similar instance of this, along with useful advice for tenants can be found on this forum: http://www.ukbusinessforums.co.uk/forums/archive/index.php/t-74616.html
A useful article can be found here:
http://www.estateagenttoday.co.uk/News/Story/?storyid=2709&type=news_feed
And also here:
http://property.timesonline.co.uk/tol/life_and_style/property/investment/article6333703.ece

There is plenty of information and advice (after consulting your solicitor) to both tenants and landlords simply by googling “letting agency liquidation”. It is the landlords who are most at risk at this time and who should be taking severe action to ensure they receive some of their losses from the liquidators. Tenants generally do not have much to worry about (apart from if the landlord has been left in so much debt they are no longer able to pay their mortgage payments). It would be a good idea for landlords to contact their tenants and keep them up to date with what is going on between them and the agency. If possible they may wish to arrange for the tenants to pay them directly with immediate effect. Under sections 47 and 48 of the Landlord and Tenant Act 1987 Tenants MUST be provided with Landlord contact details if they request them (and they should be supplied within your tenancy agreement) so if a tenant is feeling quite concerned about what is going on with their home it may be a good idea for them to write their landlord a nice letter to ensure the landlord is actually aware of the current situation. There may be landlords who manage their property themselves but who have their deposit secured with the agent who advertised the property to rent, and so may not be aware of the problem and may lose the tenant’s deposit during liquidation without even knowing it.

just thought I'd say FYI... :)
 

Withnail

Well-Known Forumite
Holy shi ite mooslim, that's a lot of text at twenty to one on a fridee night.

I'll have to leave it to the morn but welcome Vault_girl .
 

Gramaisc

Forum O. G.
An excellent first post there, both in content and presentation.

Have your first point from me..

I presume that it is not co-incidental that you've appeared at this time and a point also awaits the Forumite who corralled you.
 

Admin

You there; behave!
Staff member
Welcome to The Forum, Vault_girl! What a fabulously informative first post. :)
 

Vault_girl

Well-Known Forumite
Thank you for the very kind welcome. I am a letting agent and as per Dawnofwar's other post I have experience of GDH, so I know what you're all talking about.
 
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