Paying over £100 a night to be encouraged not to want our room cleaned, and to get out of the hotel as early as possible on departure day rather than enjoying the mornings stay we've paid for.
'
*We can save 35 litres of water by not cleaning your bathroom and not changing your towels and linen.
*Reduce our use of toilet cleaner, multipurpose cleaner and air freshener.
*Save power by not operating a vacuum cleaner, lights and heating whilst cleaning your room.
*We know check-out time is 12 noon but if all guests did that we would find it difficult to have all rooms ready for check-in at 2pm. So please let us know before 2am what time you expect to check out by ticking 8am,9am,10am,11am, by 12noon'
Used to feel like a valued customer, enjoying a bit of luxury for a few days. But now seems price stays high, but they don't want to supply the high standard of service anymore (had to buy our own loo rolls from Tesco across the road last stay as " the hotel deliveries haven't arrived". )
Will be viewing other hotels whilst enjoying a walk out down the river today